Watch this pre-recorded webinar of Atlassian's Opsgenie to learn about how our alert and on-call management solution can improve your incident management process.
Opsgenie is an on-call and alert management and incident response solution to keep services always on. It empowers Dev and Ops teams to plan for service disruptions and stay in control during incidents. With over 200 deep integrations and a highly flexible rules engine, Opsgenie centralizes alerts, notifies the right people reliably, and enables them to collaborate and take rapid action.
This video takes a brief tour of the incident management capabilities in Jira Service Management, powered by Opsgenie. Service desk agents can view the on-call schedule, all open incidents and major incidents, and escalate issues for a rapid resolution.
This video takes you through the brief set up of the modern incident management and response features in Jira Service Management, powered by Opsgenie. We cover building a team, creating an on-call schedule, and escalating incidents.
With the new app, teams can seamlessly: launch a dedicated Slack channel for each incident, push key information from Slack to the Opsgenie Incident Timeline, and capture important chat details for an incident postmortem.
Get an overview of Opsgenie and learn how our modern alerting and incident response solution improves how quickly and effectively Dev and Ops teams respond to issues.
Routing rules provide the flexibility to notify a team using different escalation rules, or on-call schedules, for different alerts, at different times.
Watch this brief video to learn how to set up an email integration in Opsgenie. The email integration can be setup with any tool or application that can send email, and it’s a great way to test the functionality of Opsgenie when starting a trial.