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By Roman Frey
This blog post will uncover how ilert status pages work, the challenges we encountered while developing this feature, and the problem-solving approaches we adopted.
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By Tim Gühnemann
My name is Tim Gühnemann, and as an AI engineering working student at ilert, I had the privilege of developing and continuous improving ilert AI, ensuring it meets the needs of our customers and aligns with our vision. Our goal was to provide all our customers with access to ilert AI. We aimed to develop a solution that could adapt dynamically and function independently based on our use cases, similar to the OpenAI Assistant API.
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By Tim Nguyen Van
At ilert, one of the key tools in our debugging process is the Event Explorer, which provides an extensive overview of incoming events and their processing lifecycle. By reflecting the event process of an alert source, the Event Explorer allows our team to trace event paths, correlate related data, and identify issues quickly.
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By Marko Simon
With increasing numbers of alerts, keeping focus on the important and most critical alerts proves to be more and more of a challenge. A reduction of alert noise, meaning the prevention of too many created alerts and any kind of user notifications, is needed to ensure efficient alert response. While a detailed explanation of this topic is given in this blog post, a flexible and automated setup for your relevant resources can be achieved with Terraform using the ilert Terraform provider.
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By Jan Arnemann
After releasing our first version of the ilert dashboard as a static layout, we knew we wanted to take it further by allowing users to customize and arrange widgets freely. We aimed to provide a truly interactive experience, which led us to search for a library that could handle drag-and-drop and resizing functionalities while integrating well with our existing tech stack.
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By Nay Min Ko
I joined ilert as a student front-end software developer. Before, I was mainly writing iOS apps. Even though I already had some experience with web technologies, diving deep into front-end development was a huge step. Both developing iOS apps and web apps share the same kinds of tasks, such as developing the user interface (UI) and writing app logic. However, the actual development environments are completely different.
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By Daria Yankevich
ClusterControl by Several9s is one more great partner introduced among ilert integrations for DevOps teams. In this article, learn more about ClusterControl functionality and the benefits of ilert integration.
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By Marko Simon
Read how we set up an experimental chatbot environment that allows us to switch LLMs dynamically and enhances the predictability of AI-assisted features' behavior within the ilert platform. The article includes a guide on how you can build something similar if you plan to add AI features with a chatbot interface to your product.
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By Daria Yankevich
Building an AI proxy for our AI features was one of the best decisions we made a year ago. In this article, we will share why and what challenges we faced.
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By iLert
Welcome to our tutorial on changing the layout of your ilert status pages. In this video, we'll walk you through the layout options available and how to customize your status page to fit your needs best. Customizing your status page helps you communicate incidents and updates more effectively to your users. A well-organized status page enhances transparency and trust by clearly displaying service statuses and ongoing issues.
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By iLert
We're excited to announce a major update to the Call Routing add-on! Our new call flow builder makes it easy to create custom call flows. The intuitive drag-and-drop interface simplifies the configuration process, allowing you to create command sequences and multiple scenarios for different users by adding new branches to your flow. Watch this video to learn how to set up your first sequence of commands.
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By iLert
In this video, you'll learn how to update your status page directly from an alert. This method provides a quick way to notify your customers about any issues.
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By iLert
There are several ways to update ilert status pages. In this video, you'll learn how to do it using alert actions. We'll create a new alert action so that your status page automatically updates with a new status whenever an alert is received. Haven't tried ilert status pages yet? Get a public status page integrated with ilert alerting system for free.
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By iLert
In this video, we explore some helpful and perhaps less obvious features of ilert app. Watch to learn how to choose custom sounds for critical alerts, mute notifications for a specific period, and quickly set a maintenance mode for alert sources while on the go.
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By iLert
It's late at night, and your entire family is asleep. Suddenly, your monitoring tool sends out a critical alert. With ilert, you can get these alerts directly on your Apple Watch in a vibration-only mode. Check this video to learn how to enable notifications for your device.
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By iLert
ilert's maintenance windows feature allows users to schedule downtime for alert sources and services. This ensures that on-call responders won't receive alerts from alert sources during maintenance and service, and status page subscribers will be informed about planned and ongoing service maintenance. In this video, you will learn how to use this feature on ilert mobile app.
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By iLert
You can use ilert mobile app to receive notifications even when your phone is muted. In this video, you will learn how to switch on this feature.
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By iLert
Use the ilert mobile app to receive push notifications about alerts and gain access to essential incident management features so that you can take immediate action from anywhere. The app also allows you to quickly take over your colleague's on-call shift while on the go. Check out the video to learn more about this feature.
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iLert is an incident and on-call management platform for DevOps teams. iLert helps you to respond to incidents faster by adding on-call schedules, SMS, and voice alerts to your existing monitoring tools.
iLert seamlessly connects with your tools using out pre-built integrations or via email. iLert integrates with monitoring, ticketing, chat, and collaboration tools.
The complete solution for operations teams:
- Reliable & actionable alerting: Reliable alerts via voice, SMS, push notifications, Slack and more. Frictionless acknowledgement, no need to log-in anywhere.
- On-call management & escalations: Share on-call responsibility across your team with on-call schedules and automatic escalations.
- Uptime & performance monitoring: Whether it's your website, API or server. iLert lets you optimize the uptime and performance of your entire online presence.
- Call routing - hotline for on-call teams: Reach on-call teams using a dedicated number. Incoming calls are routed via the on-call schedules and escalation that you already use for your alert sources.
Alerting, on-call management and uptime monitoring. Beautifully integrated.