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Mar 17, 2023
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By Samaresh Mandal
IT Service Management (ITSM) is integral to any successful organization. ITSM best practices are necessary for organizations to stay competitive in today's digital environment. ITSM aims to ensure that all IT operations are running smoothly and cost-effectively. We will look at developing an ITSM strategy, ensuring that ITSM is implemented successfully, and how to use it to maximize the value of your IT investments with best practices.
Mar 14, 2023
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By Soumya Nandhakumar
Are you curious about what an IT infrastructure management tool is and how it can be used to drive innovation within your business? From choosing which tools are best suited for specific projects to understanding resource utilization patterns throughout the enterprise – learn more about why important companies around the world rely on this comprehensive approach to effectively manage their networks today.
Mar 13, 2023
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By Vinutha
In business, fixed assets are tangible items with a useful life of more than one year and are used in producing or supplying goods and services. These items range from office furniture, tools, and equipment to property, plant, and equipment. The inventory of these assets must be kept up-to-date and accurate in order to ensure the financial stability of the business. This blog will discuss the importance of a fixed assets inventory and what necessary steps should be taken to ensure its accuracy.
Mar 13, 2023
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By Pon Vijaya Raghvan
Whether you are a small business, an enterprise, or a government agency, this guide provides detailed steps to plan and track your IT spending. We’ll explain the key factors when creating an IT budget and provide a comprehensive overview of the available budget templates. We’ll also discuss the importance of tracking and analyzing your IT spending and provide tips on monitoring your budget.
Mar 8, 2023
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By Arun Prasath R
As you may be aware, Digital Employee Experience (DEX) refers to the way employees interact with digital tools, technologies, and systems in the workplace. While the digitalization of work has simplified the lives of business users, it has also created human-centric challenges. Technology may have enabled them to work from anywhere, collaborate with colleagues from around the world, and access information at their fingertips – it also calls for them to go against hard-boiled human instincts.
Mar 8, 2023
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By Arun Prasath R
Digital Employee Experience (DEX) is the collection of digital tools, technologies, and services you provide to employees to facilitate daily work. Incorporating the right DEX approach is unquestionable, as it directly impacts employee satisfaction, engagement, and productivity. Empowering your teams with positive digital experiences can enhance their morale and reduce turnover while improving their job performance.
Mar 6, 2023
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By Manjeet Gupta
As the IT landscape continues to evolve, organizations are increasingly turning to service catalogs to streamline their IT operations. A service catalog is an inventory of all the services an IT department offers, typically hardware, software, and services. Organizations can create an IT service catalog to ensure that their IT services and processes are consistent, well-defined, and organized.
Feb 24, 2023
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By Ganesh Prabhakaran S
Software programs known as incident management solutions assist organizations in managing occurrences, tracking and monitoring incident response activity, and evaluating the performance of their incident response teams. They are crucial to any organization’s incident response strategy and can aid teams in coordinating their efforts, getting in touch with key stakeholders, and preserving their work.
Feb 23, 2023
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By Arun Prasath R
Unmanageable incidents are the stuff that nightmares are made for – as far as ITOps managers and their teams are concerned. Sometimes, risks become issues. Other times, incidents turn into problems. Any of these could lead to disastrous consequences, such as security breaches, unexpected data risks, and unplanned application downtimes – all of which directly impact the organization.
Feb 21, 2023
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By Samaresh Mandal
In today’s technology-dependent world, businesses must keep their IT infrastructure running smoothly. However, resolving IT tickets can be time-consuming and costly and can significantly impact end-user productivity. This article will discuss how businesses can reduce IT tickets without impacting end-user productivity. We’ll explore how IT departments can leverage technology, enhance processes, and optimize resources in order to maximize efficiency and minimize IT tickets.
Apr 28, 2022
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By Infraon
IT Service Management (ITSM) aligns with ITIL standards to manage access and availability of services. Unleash The Power Of Unified IT Service Management Capabilities with Infraon ITSM Bring together multiple departments and customers to deliver integrated ITSM software experiences.
Apr 26, 2022
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By Infraon
Customer #success may seem like the most obvious goal to grow any business. But that’s just one side of the story. On the other side, the story becomes complex as many #companies are realizing that knowledge is only half the power! With constant cultural changes and economic realities affecting the world, customer expectations are rapidly evolving too. So, it’s more critical than ever before that you learn how to deliver great experiences.
Apr 6, 2022
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By Infraon
A Fully Integrated, SaaS-Based & AI-Powered Product Suite - An all-in-one product suite to infinitely accelerate IT & business transformation - Infraon Signup for infraon infinity to unlock infinite benefits in IT Operations. See what infraon infinity is all about.. it service management tool ITSM Software it service management software Incident Management Software Workflow Automation Service Catalog Self Service Portal ITIL software SLA Management Infraon infinity Helpdesk
Feb 21, 2022
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By Infraon
An Affordable & Easy-to-Use Helpdesk. Helpdesk software serves as a contact point for customers and employees with questions, complaints, and other concerns. While its definition may vary from organization to organization, there seems to be a common ground that it is used for IT support. Others have used it to refer to customer support or software used to provide customer support. The bottom line is about empowering people to seek help.
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The Infraon product suite is a transformative gateway for SMEs to improve asset control, manage heterogeneous IT, achieve service efficiency & secure remote access.
Approach modernization in a phased manner by using the Infraon platform for what your enterprise truly needs. Optimize workforce requirements with automation and leverage the other products as your priorities change.
Achieve Business Transformation With Infraon Platform - A Single SaaS Suite:
- Infraon Assets: Improve asset control, monitoring, lifecycle and expenses management.
- Infraon Uptime: Monitor URL availability, incidents, SLAs, workflows, reports & KPI dashboards.
- Infraon ITIM: Visualize interface bandwidth/utilization, disks, fans & other hardware health.
- Infraon Helpdesk: Manage web tickets, emails & SMS with out-of-the-box reporting and analytics.
- Infraon ITSM: Ensure seamless incident management with a ‘workflow automator’.
- Infraon SecuRA: Ensure total security with a Zero Trust remote access & privilege platform.
One enterprise-class platform to Accelerate Your Business Modernization.