iOPEX

San Jose, CA, USA
2009
  |  By iOPEX Team
Cost-efficient, agile, and innovative. Cloud migration is often connected to these words. But beyond these familiar terms lies a transformative opportunity for your business. For IT leaders, the promise goes beyond these initial benefits. A well-executed migration can streamline operations, optimize resource allocation, and unlock new avenues for digital transformation.
  |  By iOPEX Team
Ever been on the receiving end of a useless chatbot response? Imagine asking, “Why is my 5G down in this area?” and getting, “Try restarting your device.” No context. No understanding. No real help. The issue here, however, isn’t bad intent—it’s that the bot doesn’t understand telecom-specific language or service outage patterns. Instead of easing your support load, it’s driving frustrated customers to jam your support lines.
  |  By Nagarajan Chakravarthy
With a compound annual growth rate (CAGR) of 20% from 2023 to 2032, retail media is growing faster than almost any other form of ad spend. As per the eMarketer report, the industry will receive $140 billion of ad spend by the end of 2024. At this pace, GroupM estimates that the retail media spending will surpass total digital advertising through 2027. One thing is clear - the retail media landscape is changing fast.
  |  By iOPEX Team
The global Customer Data Platform (CDP) market, expected to cross $28 billion by 2028 with a CAGR of 39.9%, highlights the growing dependence on data-driven marketing strategies. As the cornerstone of modern marketing, CDPs have become indispensable for businesses seeking to harness the power of their customer data. CDPs help build a unified customer view that enables businesses to personalize campaigns for seamless engagement across marketing channels.
  |  By iOPEX Team
2022 was the "Model T" moment for generative AI, with ChatGPT making its grand entrance and shaking up digital transformation the way Ford changed mobility. The excitement and trust in AI are so real that VCs have funneled $3.9 billion into generative AI in Q3 2024 alone. 49% of companies are allocating new budgets to AI initiatives, and firms like Marsh McLennan have already deployed 40+ AI applications in production.
  |  By Nagarajan Chakravarthy
Generative AI has now become an essential tool in reshaping retail as we know it. Major players, including Amazon, Walmart, Carrefour, and more, have integrated GenAI into their operations, unlocking unprecedented efficiency and personalization in their strategies. As AI continues to evolve, it’s no longer just about retail media and advertising—it’s revolutionizing every aspect of the retail landscape, from product development to customer service.
  |  By iOPEX Team
Cybersecurity today is not just about defending against attacks. It’s about proactively managing risks in a landscape where threats are growing in volume and sophistication. With data volumes rising by 30% in just the past year and the average cost of a data breach now exceeding $4 million, traditional Security Information and Event Management (SIEM) systems are no longer enough.
  |  By iOPEX Team
Almost every business needs AI, but it’s not needed everywhere. Yes, you read it right. AI, though it transforms entire business models, comes with a price tag. A 2022 survey by McKinsey found that only 27% of companies using AI have successfully scaled their initiatives across the organization. This highlights a key challenge—adopting AI without a clear strategy can lead to wasted resources and minimal return on investment.
  |  By iOPEX
Cyber threats, since 2020, have become a silent epidemic for enterprises and customers alike. Sounds dramatic? Think again: In 2023, cyberattacks hit enterprises every 39 seconds and burnt through $4.99 million per hit, making security not just an IT checklist but a critical enterprise-wide priority. Fast forward to 2025, and the message is clear: adapt or lose out to your competitors.
  |  By iOPEX
The global Customer Data Platform (CDP) market, expected to cross $28 billion by 2028 with a CAGR of 39.9%, highlights the growing dependence on data-driven marketing strategies. As the cornerstone of modern marketing, CDPs have become indispensable for businesses seeking to harness the power of their customer data. CDPs help build a unified customer view that enables businesses to personalize campaigns for seamless engagement across marketing channels.
  |  By iOPEX
Introducing our groundbreaking NPI app, designed to empower GTM teams, NPI owners, and product heads in highly competitive industries. With this app, you'll gain a comprehensive view of progress and risks as you prepare for a successful launch or GTM strategy. No more last-minute surprises! The iOPEX NPI APP is an integrated application that optimizes GTM operations for software companies, pharmaceuticals, providing benefits such as streamlined management, automated release readiness, increased visibility and productivity, and a comprehensive dashboard.
  |  By iOPEX
Exciting News! We are thrilled to share our latest Customer Success story featuring a leading Fortune 500 enterprise. Revolutionary BOTs-driven Synthetic Monitoring solution from iOPEX Technologies transforms network security for a Fortune 500 Cybersecurity and Networking giant. Proactive network surveillance and cutting-edge cybersecurity measures ensure uninterrupted operations, thwarting threats before they strike.
  |  By iOPEX
Why should you choose @iOPEX Technologies? Check out our career video to know about our culture, leadership, and growth opportunities.
  |  By iOPEX
Bala speaks on his success with iOPEX and what keeps him going.
  |  By iOPEX
Watch how iOPEX has grown from its humble beginnings since 2010. Watch our leaders and long-standing employees talk about their meteoric rise and what they have to tell about their association with this passionate organization called iOPEX.
  |  By iOPEX
Shiva Ramani - CEO of iOPEX Technologies shares his invaluable IT experience and provides genuine guidance in choosing a long term career path.
  |  By iOPEX
A candid catch up with our CEO, Shiva Ramani - Check out the teaser and stay tuned for the full interview launching on 21st June ’19
  |  By iOPEX
In this digital economy, every enterprise allocates a significant chunk of IT spend towards digital transformation, and the cloud plays a good part in it. Vertical cloud environments are becoming the norm across industries. Leading cloud technology platforms will empower businesses to assemble their operations entirely around the customers and attain business continuity alongside efficiency.
  |  By iOPEX
Every enterprise has its own unique blueprint for digital operations, meaning some businesses are further along in their integration and automation than others. Enterprises should weave a unique digital fabric by investing in the right set of frameworks matching their current tech investments. Here is iOPEX's detailed guide on how to prepare for a true transformation with operational resilience.
  |  By iOPEX
Customer support, if managed well, can lead to prolonged customer loyalty, customer advocacy, and additional revenue opportunities. This whitepaper will help you to - Fine-tune your customer support initiatives, Build a robust strategy that boosts customer lifetime value, Drive profits through additional sources of revenue, Minimize customer support costs, Make support your true competitive differentiator.
  |  By iOPEX
This whitepaper will provide a detailed analysis on automation in IT services, a step-by-step approach in choosing automation for your IT services is provided to help organizations while choosing an automation partner.

iOPEX is a new-generation Experience Engineering led digital services provider offering Digital Engineering, Transformation, and Operational services. We are process and technology innovators focused on extracting the best out of the investments you have already made. At iOPEX, we help you realize that golden ratio where your technology and business are in complete synergy, making your company greater than the sum of its parts. Founded in 2009, the demand for our specialized optimization services has helped us grow 60% YoY.

We don't believe in a "one size fits all" policy and have seen the difference that a tailor-made offering can bring to businesses. Exactly why we love building custom solutions for all our clients. We take pride in challenging ourselves and extending boundaries to create new products and novel solutions for traditional and new-age businesses. Our suite of tools is high on performance but low on costs, and puts your existing infrastructure to judicious use. Our customer-centricity, ability to take on challenges and financial risks, and go-getter DNA brings to you a partner who is easy to work with, and who delivers beyond promises. No wonder we boast of a marquee list of Fortune 500 clients, and many more, each being 100% reference-able.