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By Ari Stowe
When people hear the phrase “process automation in IT,” they first think of the purely technological benefits. These include automated incident resolution, meaningfully improved process orchestration, reduced ticket volumes, and more. The factor that should be just as top-of-mind, though, is something that’s vital to both your automation program’s longevity and your organization’s overall success: automation ROI.
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By Derek Pascarella
In today’s fast-paced digital landscape, networks are more complex than ever. With the expansion of multi-cloud environments, 5G rollouts, IoT adoption, and ever-evolving security threats, IT teams are under immense pressure to keep networks running smoothly while ensuring compliance and minimizing downtime. This is where Network Configuration and Change Management (NCCM) comes in to play.
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By Derek Pascarella
The phrase “demo express” is no accident or exaggeration, because when it comes to IT process automation, it’s all aboard. Organizations across every vertical contend with a wide variety of IT challenges, such as: costly downtime, large ticket volumes, or a disjointed digital environment made up of many different apps and devices. The challenge is immense, and so too is the business success potential for teams that can harness process automation.
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By Derek Pascarilla
In today’s fast-paced IT and network environments, incident response isn’t just about reacting—it’s about responding faster, smarter, and with greater efficiency. Manual processes are no longer enough to handle the complexity and volume of incidents organizations face. That’s where automation comes in. But automation doesn’t always have to mean full end-to-end remediation.
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By John Gorham
Incident response has always been a vital function within IT and the organizations it supports. However, as technology landscapes become increasingly hybrid and IT environments grow more complex, the need for a fast, efficient, and adaptive incident response system has never been greater. Teams in this environment face many challenges, starting with overwhelming event noise. When systems generate too many alerts, critical warnings can get lost in the chaos, leading to missed issues and delayed responses.
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By Graham McDonough
Imagine a world where your Network Operations Center (NOC) runs so smoothly that it practically disappears into the background—no manual ticket triaging, no frantic war rooms, no all-nighters spent chasing false alarms. That’s the dream of a Dark NOC—a fully autonomous operations center where automation takes the wheel, reducing human intervention to a bare minimum.
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By Derek Pascarella
In today’s fast-paced, always-on digital environment, businesses can’t afford downtime or disruptions in IT operations. This is where self-healing IT infrastructure comes into play. Designed to proactively detect, diagnose, and resolve issues without manual intervention, self-healing systems are revolutionizing the way IT teams manage operations. But what exactly is self-healing IT infrastructure, and why does it matter? Let’s dive in.
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By Crystal Mistretta
Day 1 is all about the setup—the excitement of launching a new system, deploying a network, or spinning up an application. It’s the day of plans, configurations, and go-lives. But what happens next? This is where Day-2 Operations comes in, the often-overlooked but essential phase of maintaining, optimizing, and ensuring the long-term success of your IT systems.
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By Written By
In today’s complex IT landscape, network automation is no longer a luxury—it’s essential. This guide will help IT leaders understand the market for network automation tools, the key considerations for choosing a platform, and how these tools are redefining network management from day 0 to the far future. But first, let’s examine some quick network automation history to help us better understand what the future holds!
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By Crystal Mistretta
In the fast-paced world of financial services, IT downtime can disrupt operations, compromise customer trust, and cause significant financial losses. With customer-facing applications running on intricate architectures involving hybrid infrastructures, maintaining operational efficiency and availability is a constant challenge.
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By Resolve
A great 3 minute video that demonstrates Resolve's capability to integrate with ServiceNow and incorporate Guided Procedures (interactive knowledge articles, blended with automation).
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By Resolve
A great 3 minute video that demonstrates the Resolve Actions platform capability to integrate with ServiceNow and incorporate Guided Procedures (interactive knowledge articles, blended with automation).
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By Resolve
See how we use Resolve internally to streamline the provisioning of new Resolve Actions Evaluation instances on AWS. Via a ChatBot integration with Slack, Resolve creates the new instance, configures the networking and firewall rules, and informs the Sales Team and Customer of the connection details.
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By Resolve
See how we use Resolve internally to streamline the provisioning of new Resolve Actions Evaluation instances on AWS. Resolve creates the new instance, configures the networking and firewall rules, and informs the Sales Team and Customer of the connection details.
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By Resolve
A short 3 minute video demonstrating Resolve's capability to integrate with BMC Remedy, along with creating an automation.
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By Resolve
See how we use our the Resolve Actions automation platform internally to streamline the provisioning of new Resolve Actions Evaluation instances on AWS. Via a ChatBot integration with Slack, Resolve creates the new instance, configures the networking and firewall rules, and informs the Sales Team and Customer of the connection details.
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By Resolve
By initiating a digital transformation that reaches far beyond adopting new technology, an organization can undergo a profound metamorphosis that not only dramatically changes its form and appearance, but leaves it far better positioned to compete in the 21st century.
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By Resolve
Network operations have evolved radically in the wake of digital transformation - and the increasing infrastructure complexity that accompanied it. As NetOps teams roll out and support next-generation technologies, they face a myriad of challenges and changes in their daily operations. Every network team is under unprecedented pressure to safeguard business continuity, network security, and quality of service at all costs. Reliable and high-performing connectivity has truly never been more important, making the role of the NOC more critical than ever before.
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By Resolve
The role of IT teams continues to expand and evolve as digital transformation accelerates. Technologies such as cloud, virtualization, edge computing, microservices, and containers have now entered a phase of mass adoption and are being implemented at unprecedented rates while staffing has remained flat for most IT teams. Overburdened IT organizations are struggling to keep up with the scale of their infrastructure and the diversity of the technologies they support.
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By Resolve
The CMDB has been around for decades, creating heartache and misery for the IT people tasked with maintaining it. Originally implemented to help track and manage ever-changing IT assets, more often than not, the CMDB is outdated the moment the last keystrokes are made. This eBook explores the checkered past of the CMDB and how AIOps and IT automation tools are helping it overcome its bad reputation to usher in a new era where the CMDB can finally deliver on its long-awaited promise.
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By Resolve
2020 has presented many unexpected challenges. As we adjust to new ways of working and living, IT teams have felt the changes more acutely than most. Global organizations have seen their business processes turned upside down with tectonic shifts towards digital channels.
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By Resolve
IT Service Management (ITSM) platforms drive increasing value over time by identifying, tracking, and reporting IT incidents. However, incident resolution needs are not fully addressed by an ITSM. Optimizing incident management is an important step to explore as validating, diagnosing, and resolving incidents today are often manual, time consuming, and can have dire consequences.
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By Resolve
Artificial Intelligence for IT Operations, or AIOps, is very much in its infancy, and most IT Operations pros are still trying to figure out what it means. That's not to mention thinking about where to even start. Each chapter in this eBook provides a deeper understanding of AIOps with actionable steps to help you get started on the path to revolutionizing your IT Operations.
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By Resolve
60% of organizations say incidents and outages cause IT team disruption and distraction*. While ServiceNow helps IT organize and manage incidents, Resolve seamlessly integrates ticket data from ServiceNow and accelerates incident resolution with automation.
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By Resolve
Today's Security Operations Centers are inherently at risk. Plagued with skill shortages and increasing incident volume, CISOs need to counteract widespread threats-like phishing, exfiltration, ransomware and lost devices-fast. A unified Security Incident Response Platform helps expedite your response by optimizing processes and empowering your security team.
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By Resolve
We hear a variety of reasons why security agents don't believe automation technology will work for them. Maybe they heard something from a peer or another technology vendor. Simply put, some of what you have heard, is an Automation Myth.
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Resolve helps IT teams achieve agile, autonomous operations with an industry-leading, enterprise automation and AIOps platform. By combining insights from artificial intelligence with powerful, cross-domain automation, Resolve handles a wide array of IT operations – from dependency mapping, event correlation, and predictive analytics to intelligently automating actions based on those findings. Resolve leverages machine learning to analyze large volumes of systems data, producing a comprehensive view of infrastructure health. The platform identifies existing or potential performance issues, spots anomalies, and pinpoints the root cause of problems. Leveraging AI-driven insights, Resolve even predicts future issues and automates proactive fixes before issues impact the business.
Resolve also provides robust automation capabilities, enabling customers to automate things they never thought possible — ranging from simple tasks to highly complex, multi-step processes that involve multiple tech stacks, environments, and integrated systems. With thousands of prebuilt automations for everyday tasks and processes, Resolve makes it easy for organizations to get started quickly and then scale automation seamlessly. A drag-and-drop designer also enables new automations to be built with little to no code.
Purpose-built to address challenges posed by increasing IT complexity, Resolve enables organizations to maximize operational efficiency, reduce costs, quickly troubleshoot and fix problems, and accelerate service delivery. See why the Fortune 1000, leading MSPs, and the largest telcos on the planet trust Resolve to power more than a million automations every day. Learn more at resolve.io or follow us on Twitter @ResolveSystems.