Operations | Monitoring | ITSM | DevOps | Cloud

January 2025

Buyer's Guide to Network Automation Tools

In today’s complex IT landscape, network automation is no longer a luxury—it’s essential. This guide will help IT leaders understand the market for network automation tools, the key considerations for choosing a platform, and how these tools are redefining network management from day 0 to the far future. But first, let’s examine some quick network automation history to help us better understand what the future holds!

Minimizing IT Downtime: Resiliency in Financial Operations

In the fast-paced world of financial services, IT downtime can disrupt operations, compromise customer trust, and cause significant financial losses. With customer-facing applications running on intricate architectures involving hybrid infrastructures, maintaining operational efficiency and availability is a constant challenge.

The Evolution of Workload Automation: A Guide for the Future

It is the era of interconnected systems and 24/7 operations. So, it goes without saying that IT needs to support seamless, reliable services. That is where the concept of workload automation (WLA) stemmed from. It was a way for IT to schedule ‘jobs’ that otherwise would rely on a human operator to do. But what exactly is workload automation, and how has it evolved? Organizations today are grappling with increasing complexities in IT infrastructure.

AI in IT Operations: A Practical Guide for 2025

Artificial Intelligence (AI) is no longer a futuristic buzzword. It’s here, it’s growing, and it’s reshaping industries across the board. While AI often evokes images of humanoid robots and sci-fi scenarios, its practical applications, especially in IT, are far more grounded and transformative. This blog explores how AI has evolved, the types of AI in use today, and how it can bring tangible benefits to IT teams.

2024: The Year That Wasn't: A Comedy of Errors in an Automation-Free World

Ah, 2024. The year we promised ourselves we’d finally “work smarter, not harder.” And yet, here we are, looking back at a year filled with reworked errors, late-night firefighting, and a lot of “this could have been avoided.” Let’s relive the chaotic glory of the year that wasn’t and figure out how 2025 can be the year that is.