Reducing costs and accelerating digital transformation is why your IT Management leans on their MSP partners. And as an MSP, you want to differentiate yourself and be able to support your enterprise customers quickly and reliably to drive their business. ScienceLogic's Monitoring as a Service is an MSP-centric, multi-tenanted monitoring platform that enables MSPs to develop new service offerings that deal with a broad case of IT infrastructure elements-whether physical, virtual, or cloud-across networks, virtual and physical services, storage, and applications.

When you read that something is the "next big thing in IT operations" you probably suspect there's a lot of buzz and hype to follow. And often you'd be right, but with some effort, you can find the truth. It's no different with the buzz around AIOps but knowing what's what and where to start can be quite the effort. But putting buzzwords aside, it looks like AIOps is going to be a permanent fixture. In fact, a recent study by Forrester states that "68% of companies surveyed are actively investing in AIOps-enabled monitoring solutions within the next 12 months."