Today’s businesses run on data. From getting customer information for payment, processing employee information for payroll, using publicly available data for targeted advertising, to tracking people’s behavior for marketing, data has become the power center of organizations. But with this increased emphasis on data, organizations are now burdened with greater responsibilities.

Five worthy reads is a regular column on five noteworthy items we’ve discovered while researching trending and timeless topics. This week, we explore how chatbots decode the mysteries of customer engagement.

This week we have launched a major upgrade to our API Monitoring so you can now add Custom Headers. We have also extended the tool to monitor via PUT and DELETE. You can also add Custom Headers to your normal page monitors (HTTP GET).

For enterprises that containerize their applications and want a simple way to deploy them in AWS, ECS is a good option. Or perhaps EKS would work best for you. And then there’s the EC2 vs. Fargate question. Decisions, decisions! Whichever path you choose, it’s easy to monitor your applications with AppDynamics.

I’m happy to announce that we released Icinga Web 2.6.0 today! The new version comes with new features that give you a better overview, better auditing and of course bug fixes.

As you might have already guessed, the SaaS definition is "Software as a Service". This type of software is being delivered online via a browser and is hosted by the software vendor or another third party. A regular monthly fee is being charged for the use. On rare ocasions there are one time payment deals. The vendor of the web-based solution delivers a service that covers all security, availability and performance standards.

Boston and Tel Aviv–July 19, 2018–Logz.io, the leading provider of AI-powered log analysis, announces the release of its intelligent log analysis platform on Amazon Web Services (AWS) Marketplace. The Logz.io platform is the first and only ELK solution offered on the AWS Marketplace, giving AWS customers worldwide access to powerful capabilities for extracting actionable insights from machine data.

Next week at Google Cloud Next ‘18, you’ll be hearing about new ways to think about and ensure the availability of your applications. A big part of that is establishing and monitoring service-level metrics—something that our Site Reliability Engineering (SRE) team does day in and day out here at Google.