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Automation

Using Automation to Improve Processes in Your MSP

One of the things we at IT Glue wanted to accomplish with the production of our inaugural Global MSP Benchmark Report was to identify what a top-performing MSP looks like. There were certainly some surprises—such as the reality that size doesn’t matter—but a lot of what we found was fairly intuitive. In this rapidly growing industry, there are around 20% of MSPs that are seeing both high growth (10%+ per annum) and high margins (20%+ net margin).

Restricting CFEngine to one CPU core using Systemd

In some performance critical situations, it makes sense to limit management software to a single CPU (core). We can do this using systemd and cgroups. CFEngine already provides systemd units on relevant platforms, we just need to tweak them. I’m using CFEngine Enterprise 3.12 on CentOS 7, but the steps should be very similar on other platforms/versions.

CFEngine 3.12.0 LTS Released

Today we are happy to announce the general availability of CFEngine 3.12.0 LTS! This release has a lot of new features, and we are very excited about all the new possibilities you get with CFEngine 3.12.0 LTS. If you are using the previous LTS, 3.10 you will also benefit from all the new features, improvements and testing of the 3.11 release, which you can read more about in the CFEngine 3.11 release post.

Security Through Automation

Today’s approach to securing IT infrastructure is passé. In a dynamic world of unpredictable and often frequent infrastructure changes, the traditional approach to security falls short. It is no longer sufficient to just scan frequently for vulnerabilities and then try to interpret this data in real time without (human) error. Additionally, despite smart analytics, this approach to illuminating security issues and remediating them is extremely time consuming.