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Upgrade Tales From the Ticket Queue

Mar 5, 2021 By Leon Adato In SolarWinds
As you might imagine, it’s a bit of a busy time here at SolarWinds HQ. There is A LOT going on, not the least of which is encouraging our customers to upgrade before March 8. (Why March 8? Keep reading and I’ll explain in a moment.) First, I want to emphasize the important part of that sentence: “encouraging our customers to upgrade before March 8.”
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Best Practices for Monitoring Your End-User Experience - SolarWinds Lab Episode #94

Mar 4, 2021 By SolarWinds In SolarWinds
Knowing if a server has high CPU is helpful, but does it really matter if your end users can still access their apps without performance issues? If you're only monitoring the server side, then you don't have a complete picture of your environment. End-user monitoring can be an extremely valuable tool—if you know how to you use it. Join Product Manager Katie Cole and Head Geek Patrick Hubbard as they dive deep into best practices for Pingdom®, the SaaS-based, end-user experience monitoring tool from SolarWinds.
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solarwinds

ITSM For All: Bringing Human Resources into the Service Desk

Mar 4, 2021 By Liz Beavers In SolarWinds
For those who have been keeping up with our series on IT Service Management (ITSM) beyond IT, welcome back! If you’re new to this conversation, it isn’t like a podcast where I’ll send you back to part one, but you may find it helpful to visit the previous recommendations for other internal service providers. Reflecting on 2020, we saw how powerful collaboration in the service desk could be in maintaining users’ productivity and achieving broader business goals.
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solarwinds

Debugging Development Logs with Papertrail and rKubeLog

Mar 4, 2021 By Papertrail Team In SolarWinds
It’s important to ensure the logging and monitoring of a service is as consistent across environments as the code itself. However, it can be expensive and cumbersome to test the logging functionality with the usual required log exporters, database infrastructure, and processing requirements of normal production-grade solutions.
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solarwinds

SQL Sentry Events Log Updates Provide a Centralized View of Events

Mar 4, 2021 By Allan Hitchcock In SolarWinds
The SQL Sentry Environment Health Overview (EHO), which is part of the dashboard shown on the Start page, enables you to see all the conditions that have fired alongside the overall health of your database environment. We understand how useful it is to be able to quickly review the health information without having to dig deep into performance data, and we’re excited to announce a few enhancements to the EHO, Events Log, and Actions Log available in the SQL Sentry 2021.1 release.
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solarwinds

Your Performance Data, Your Way With Custom Charts in SentryOne Portal

Mar 4, 2021 By Tyler Benfield In SolarWinds
Our product and engineering teams have spent a significant amount of time over the past year working on a new dashboard experience in SentryOne® Portal to give you the upper hand in monitoring your servers and diagnosing performance issues. Providing control over the way data is displayed is one of our most requested features, and we’re excited to satisfy this request with custom charts.
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solarwinds

"SUDO Teach Me a Lesson"

Mar 2, 2021 By Leon Adato In SolarWinds
The command “sudo” is an essential part of Vax, Unix, and Linux operating systems. It’s so intrinsic to how SysAdmins work, many consider “sudo” to be a built-in command and are shocked when they encounter a system where it’s missing. Since its introduction in 1980, it’s been used millions of times a day, on millions of systems, by millions of users around the world.
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solarwinds

Most Essential Tools Help Track Website Performance

Mar 2, 2021 By Pingdom In SolarWinds
Websites and web applications are the modern equivalents to storefronts, business cards, road show booths, newspapers, markets, bulletin boards, software installed on the client’s machine, and much more. Being a business-critical component, and sometimes the business itself in the case of SaaS applications, a website or app experiencing any downtime or disruption can have serious financial implications (aka clients and prospects leaving).
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5 Reasons You Don't Need a Management Title to Be a Leader

Mar 2, 2021 By Jason Hall In SolarWinds
Leaders can be categorized, somewhat, by their motivation. I recall an offsite meeting a few years ago that began with everyone contemplating the question, "Why do you lead?" There were about 15 people in the room, and each attendee could be grouped in one of the following categories: Nothing is wrong with any of these categories necessarily. They’re all concepts that can drive either positive or negative outcomes.
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