Operations | Monitoring | ITSM | DevOps | Cloud

Auvik

Using Network Visibility to Grow Your MSP Business

Selling cloud services is an opportunity to shift clients away from on-premises infrastructure towards a more scalable network architecture. But if you’re moving clients to the cloud, you better make sure they can always access the cloud. That means having deep visibility and control over network infrastructure so you can provide proactive service and keep clients connected. But not all network equipment or cloud solutions offer the same level of visibility.

Get Network Device Warranty & Software Status Automatically with Auvik & Cisco

Conducting a network assessment is a great way to fully understand a new client's network, and to provide tangible proof when you recommend improvements—like upgrading out-of-date infrastructure. Many steps in the assessment process can be automated, but sourcing warranty and patch information about each network device has traditionally involved MSPs looking up serial numbers one by one.

Auvik Use Case: Keep Clients Up to Date on the Value You're Providing

“What have you done for me lately?” It’s an honest question that doesn’t always have an easy answer. Fact is, you’re doing a lot of proactive work behind-the-scenes to prevent network disruptions and unnecessary downtime. But if you’re not heroically putting out fires in front of your clients, they might think they’re paying you for nothing.

THE NETWORK IS EVERYTHING: Bmore IT uses Auvik to ensure their clients are always connected.

Bmore IT is a managed service provider based in Gothenburg, Sweden. We're at a LAN party. In essence, everything is all about technology. It's about connecting people together, not only by our interests, but also by technology and by computers. So in essence network is everything.

How One MSP Fuelled Their Business With Firewall as a Service

“Oh, they’ll never pay for that.” It’s a phrase Leigh Wood, the Director of Node IT Solutions, hears a lot from his fellow MSPs. It’s easy to understand why. When you’re used to hearing price push-back on every contract, selling something beyond your basic managed services agreement seems impossible.

Auvik Use Case: Gain Visibility Into the Internet of Things

There seems to be a smart version of everything these days. From coffee machines to aquarium thermometers, if you can think of a device that can benefit from an internet connection, it probably already exists. It’s not really a surprise. The IoT market is on the brink of explosion, as Intel projects 200 billion IoT devices will be added to our networks by 2020, up from 15 billion in 2015. And they’re not all for personal use.

Brace Yourself-768K Day Is Coming

All over the internet, there are ominous rumblings that “768K Day” is on its way—and it’s likely going to happen before May is over. And while some ISPs think this BGP (Border Gateway Protocol) milestone is being overhyped like Y2K and Cisco assures us the sky isn’t falling, that doesn’t mean we’ll all be left unscathed. If you’re an MSP who hasn’t heard about 768K Day yet, brace yourself—you could be in for a serious connectivity headache.

How to Grow Your MSP Business Through Strategic Alliances

One of the most common complaints I hear from managed services providers is how hard it is to recruit staff. In the past month, I’ve had three MSPs ask me: With the high cost of tech talent, how can I afford to fill technical and managerial roles? When’s the right time to employ an extra tech? Why am I struggling to grow my team?

Next Time You Configure or Update Your Network Interfaces Use This Checklist

Interfaces, commonly known as ports, are a vital component of any network. Need to connect two pieces of equipment? It could be as easy as plugging in cables—but then you’re using out of the box configurations that don’t follow best practices and are inherently insecure.