Behind the Scenes: Mattermost OpenOps AI Mindmeld | August 22, 2023

Behind the Scenes: Mattermost OpenOps AI Mindmeld | August 22, 2023

Tune in for a behind-the-scenes discussion on the advancement of Mattermost's AI tools and how they're being integrated into the team's current projects.

To learn more about how to get involved with the Mattermost OpenOps AI community, check this out: https://forum.mattermost.com/t/welcome-to-the-mattermost-openops-ai-community/16144/2

Summary:

The AI Mindmeld meeting for August 22nd, 2023, discussed the progress and updates on AI innovations at Mattermost. One of the main points discussed was the development of content extraction from file attachments. This has worked well with text files and is still in progress for PDFs. A recent change was made to the file size limits for uploads, allowing for the breaking down of long meeting recordings and improving the usability of the AI tool.

The meeting also discussed the idea of expanding the focus of these meetings to include other product development updates and demos from different team members. While the concept was generally supported, concerns were raised about the willingness of team members to participate and the potential overlap with current R&D meetings.

Another major point was the improvement of meeting transcriptions, specifically incorporating timestamps. This new feature was demoed and discussed, highlighting the ability to navigate to specific sections of the meeting recordings. The idea of having transcripts for any audio/video file in the system was also discussed as a potential feature. The meeting concluded agreeing to present these improvements and discussing possible collaborations with other teams.

Key Discussion Points

Updates on AI Innovation and Open Ops

Content extraction and File Attachments

  • Continued exploration on content extraction from file attachments.
  • Successful extraction from random text files.
  • Challenges experienced in content extraction from PDF files as current content extraction methods do not extract from PDF files appropriately.
  • Upgrades made to the file sizes for uploading enabling extraction of summaries from longer recordings using the AI tool.

Improvements to the Mattermost Meeting Experience

  • Inclusion of timestamps in the transcripts to enhance navigation through different sections of the meeting.
  • Timestamps in the extracted summaries will enable users to navigate directly to specific parts of a meeting. This is especially useful for quick briefings on next steps.
  • Transcript posting with timestamps is in progress.
  • Development of a transcript format file for every audio or video file in the system being considered. The file would include a preview of the video and clickable timestamps.

Proposal to Expand Meeting Scope

  • A proposition was made to invite individuals from different parts of the product team to speak on their upcoming features.
  • This proposition majorly aims to incidentally turn these sessions into a form of Mattermost demo stream.
  • The idea was well received, with recommendations to keep them separate from AI discussions.

Potential Action Items

  • Consider inviting product team members to share their upcoming features.
  • Share more content on AI and its impact on different sections of Mattermost.

Reservations and Lessons from Previous Attempts

  • Concerns about the willingness of team members to participate raised due to previous unsuccessful attempts at similar initiatives.
  • The dev weekly meeting currently serves a somewhat similar purpose.
  • Test run proposed to see effectiveness of proposed scope expansion.

Potential Action Items

  • Consider a test run of the proposed scope expansion.
  • Evaluate willingness of employees to participate in public demos before full implementation.

Improvements to Transcripts

  • Current improvements feature changes to the format of transcript display and inclusion of timestamps.
  • Proposition to make timestamps clickable for easier access to sections of interest.
  • Working on posting transcripts without the timestamp details for a cleaner look.
  • Possibility of creating an inclusive transcript format file being explored.

Potential Action Items

  • Make timestamps clickable for easy access.
  • Post transcripts without timestamp details to maintain clean look.
  • Continue work on creating an inclusive transcript format file.

Summary generated using AI, and may contain inaccuracies. Do not take this summary as absolute truth.