Help desk training - Your need-to-know IT service desk scenarios explained
Join this year's ServiceDesk Plus Masterclass webinar series for both on-premises and cloud. Learn how ServiceDesk Plus can help solve everyday IT service desk problems and maximize your service desk productivity while ensuring a great service experience.
_x000D_Here are the topics we'll be covering:_x000D_
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- Service request: Simplified employee onboarding_x000D_
- Incident management: Building a highly responsive service desk_x000D_
- Hardware asset management: Bringing all your assets under one roof_x000D_
- Software asset management: One app for all the other apps_x000D_
- Change and project management: A pacer for your IT marathon_x000D_
- ManageEngine integrations: Unleash the power of 360-degree ITSM (On-premises)_x000D_
- Enterprise service management: Extend ITSM best practices beyond IT (Cloud)_x000D_
- Analytics: Get a holistic view of your IT service desk_x000D_