How to Prioritize Critical Resources with Grafana SLO-driven IRM | ObservabilityCON on the Road 2024

How to Prioritize Critical Resources with Grafana SLO-driven IRM | ObservabilityCON on the Road 2024

May 13, 2024

New to Service Level Objectives (SLOs) and Service Level Indicators (SLIs)? Or curious how Grafana makes it easy to prioritize critical resources with SLO-driven Incident Response Management? In this recording, Marc and Mimi walk through a demo of Grafana SLO. See for yourself how Grafana SLO keeps your engineers in one location to ease collaboration and workflow automation during an incident response.

Chapters:

0:00 Introductions

3:17 Why Service Slowdown is the New Downtime

4:20 Service Level Terminology

6:00 What Makes a Great SLI?

9:40 Using Error Budgets

11:42 Grafana SLO Introduction

13:11 Grafana SLO Live Demo

22:00 Post Incident Report (Autopopulated)

23:14 Stakeholder Communications (Slack, MS Teams, etc.)

25:45 Tasks Lists Created Automatically

26:30 Summary (Generated Automatically)

27:30 Incident Insights Dashboard

Helpful links:
🧠 Learn how to set SLOs in minutes: https://grafana.com/products/cloud/slo/

📃 See the Grafana SLO documentation: https://grafana.com/docs/grafana-cloud/alerting-and-irm/slo/

☁️ Grafana Cloud is the easiest way to get started with Grafana dashboards, metrics, logs, and traces. Our forever-free tier includes access to 10k metrics, 50GB logs, 50GB traces and more. We also have plans for every use case. Sign up: https://grafana.com/get/

❓ Have a question that isn't related to this video? Check out the Official Grafana Community Forums and ask your question or find your answer: https://community.grafana.com/

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#Grafana #Observability #SLO #IRM #IncidentResponse