Our experience working with hundreds of customers who use Mattermost, an open source messaging workspace, and a distributed team with hundreds of additional contributors all working remotely, has taught us several lessons about communications tools and how to get work done across time zones.

Corey Hulen, Co-founder and CTO at Mattermost, shares several examples of good and suboptimal communication working with remote teams. He also discusses the infrastructure and tools we've found to help our users become more effective and productive teams.