Welcome to the AI research bites. This series of short and informative talks showcases cutting-edge research work from ServiceNow AI Research team. The AI Research Bites are open to all, especially those interested in keeping up with the fast-paced AI research community.

For this session, Agathe Balayn will present her ongoing work on Seeing AI as a Supply Chain: Research Implications for AI Trust, Transparency, Literacy, & Explainability. By shifting from simple assumptions on the AI lifecycle to seeing AI as a complex supply chain, we identify the many actors who impact AI, and the many obstacles they face in ensuring responsible AI. This new lens on AI particularly bears implications for frequently researched topics that serve the operationalization of AI, such as AI trust, transparency, literacy, and explainability.
Paper about trust along the AI supply chain: https://bit.ly/4bXQfe8
Paper about stakeholders’ informational needs (AI transparency, explainability, and literacy): https://bit.ly/3yEprkB

ServiceNow AI Research team:
https://www.servicenow.com/research/