SLA vs SLO vs SLI

Service Level Agreement (SLA): Formal agreement betwen you and your customer.

Service Level Objective (SLO): Reliability goal of a resource in your organization (eg: API uptime should be 99.0% annually)

Service Level Indicator (SLI): Current reliability (ie: what your monitoring tool tells you)

Slides: https://docs.google.com/presentation/d/1gghtnYJvLd8k0UHnYpbLsIupnkfNhz0h9smjuA4MJo4/edit

About Fyipe:

Fyipe is a complete Site Reliability Engineereing (SRE) platform. It gives you a beautiful status page for your business, monitors your web apps, and alerts your team when downtime happens.

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