Welcome dear reader! It's time for a deep dive into the world of DNS. As you would expect for a SaaS startup, everything starts with the customer. On a bright sunny day, we received a support request, asking for an explanation for unusual 5 second DNS resolution times that triggered check degradations.

Playwright is an open-source framework for cross-browser automation and end-to-end web application testing. It was designed to be a fast, reliable, robust, and evergreen test automation framework, and its API supports modern rendering engines that include Chromium, WebKit, and Firefox. Playwright tests run on Windows, Linux, and macOS, locally or on your continuous integration pipeline, and headless or headed.

In August 2022, Checkly's security team successfully implemented and documented all necessary security controls to be SOC 2 compliant for the first time. To get our SOC 2 Type 1 report we had to prove that our engineering, HR, operational, and IT security processes met the high level of information security SOC 2 compliance demands to an accredited auditing firm.

Late last year we announced improvements to our public dashboards that included a revamped dashboard design that allowed users to see monitoring data in a more easily-digestible way, on any device. We improved performance across the board, and also introduced new incident management functionality—available for paid plans only—that allows users to more easily communicate scheduled maintenance notices and alert developers to minor and major incidents.