The time has come! Users in SIGNL4 can now be a member of multiple teams. This allows for staff to be on duty in multiple groups or departments in parallel and to receive related alert notifications for incidents that occur in the different teams. In addition, you can now also send Signls to multiple teams. All details are available in this article.

SIGNL4 offers powerful duty scheduling for routing alerts to the right people at the right time. In some cases, customers use other tools as leading system for duty scheduling, e.g. SAP, Excel, etc. Here we describe how to import duty schedules from .csv files. If you use other tools or other formats you can first export your scheduled into a .csv file and proceed from there.