The state of financial services today spotlights core banking digitization and the bigger-than-life disruption it’s causing in the industry. It makes sense that going to the bank sounds like an errand people no longer need to run. Even though 77 percent of banking consumers still use traditional banks in some capacity, 43 percent keep their funds elsewhere, and 61 percent will likely switch to a digital-only provider, Galileo Financial Technologies found.

We could probably sum up the direction the financial services industry is headed in just two words: digital transformation. It’s the buzzy, all-encompassing focus and end goal of financial services organizations near and far, and it’s the big reason why many organizations are thinking about process automation with a greater sense of urgency.

Gartner®, in its latest Market Guide for Network Automation Platforms released November 2023, followed the company’s track record of research that provides recommendations to industry leaders, showcases market trends, and shares next-level automation insights.

Incident response in a Network Operations Center (NOC) is cumbersome and time-consuming. There are many steps, many sources where incidents come from, and a long, long list of complexities involved. For instance, for incident response with a NOC, there’s the initial monitoring – Tier 1 functions of “eyes on glass” work of looking at alerts coming in and what they’re for, such as a security breach, performance issue, a hardware failure, among others.

It’s safe to assume that planning ahead is everything to business leaders right now, as the start of 2024 is right around the corner. It’s a strategy-backed priority to get proactive and ahead of challenges that might be ahead of us. As IT’s role in driving business success continues to expand, putting automation to work inside of IT departments and functions today better positions organizations to reach goals and overcome future obstacles.