Operations | Monitoring | ITSM | DevOps | Cloud

June 2024

RPA Realities: How Investing in the Right Tech Actually Saves You Money

Ah, RPA—the new-wave miracle cure for mundane tasks, cost-cutting, and boosting efficiency. Robotic Process Automation (RPA) is hailed as a game changer for businesses looking to streamline operations and improve efficiency. By automating repetitive and mundane tasks, RPA allows employees to focus on more strategic, value-added activities. Yet, as anyone who’s ventured into its world knows, implementing RPA isn’t all sunshine and rainbows.

Streamline Your Retail Operations with Automated End-of-Day Processing

End-of-day (EOD) processing is a vital routine for retail businesses, encompassing a series of essential tasks that ensure seamless store operations. At the close of each business day, various systems must reconcile transactions, update inventory, process sales data, and generate reports. These activities are crucial for maintaining accurate financial records, optimizing stock levels, and preparing for the next business day.

Resolve Actions - Compute: Create new AWS Instance (via Slack)

See how we use our the Resolve Actions automation platform internally to streamline the provisioning of new Resolve Actions Evaluation instances on AWS. Via a ChatBot integration with Slack, Resolve creates the new instance, configures the networking and firewall rules, and informs the Sales Team and Customer of the connection details.

Automation Everywhere: How the Role of the CIO is Morphing as Costs Tighten

Ah, another blog about the “evolving” role of the CIO. Buckle up, because we’re about to dive into the world of “transformation,” “digital” this and “innovation” that. But instead of fluffing up the usual jargon, let’s get real about what it takes for a CIO not just to survive but to excel as costs tighten and automation takes over.

What Are SOAPs? De-Mystifying Service Orchestration and Automation Platforms

Service Orchestration and Automation Platforms (SOAPs) represent a significant advancement in enterprise orchestration, integrating various applications and infrastructures. SOAPs enable Infrastructure and Operations (I&O) leaders to design and implement business services by combining workflow orchestration, workload automation, and resource provisioning across an organization’s hybrid digital infrastructure.