Usability Testing Explained: How to Evaluate User Experience and Improve Product Design with Harness
Usability testing is a powerful method for understanding how real users interact with your product, and uncovering the friction, confusion, and hidden roadblocks that can impact the user experience. In this video, we break down what usability testing is, why it matters, and how observing real user behaviour can help teams create more intuitive, user-friendly software.