Operations | Monitoring | ITSM | DevOps | Cloud

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The Critical Role of CPU Monitoring for Modern Network Admins

For network administrators, maintaining seamless and uninterrupted system performance is an ongoing, vital responsibility. In environments ranging from hundreds of endpoints to complex hybrid clouds, CPU monitoring stands out as a critical tool. Without it, proactively identifying and resolving performance slowdowns, service lags, or outages is impossible, leaving you to reactively guess at solutions.

How MSPs can simplify multi-cloud cost management for their customers

Multi-cloud cost management has quickly evolved from a nice-to-have capability to a core expectation with the accelerated adoption of the cloud. Organizations that depend on managed service providers (MSPs) for cloud operations now look to them for financial clarity as well. Now, MSPs are not only expected to monitor and manage cloud usage, but also to act as trusted cost advisors. They must deliver transparency, predictability, and strong governance across all the cloud environments their customers use.

The next era of IT management with ManageEngine: What agentic AI will unlock

Agentic AI is generating a lot of buzz, but what does it actually do for IT teams? Join us as we showcase how the industry is evolving in the new era. What once took hours or days will soon take minutes—unlocking a new level of productivity and efficiency for IT operations. The foundation of this evolution? AI-driven contextual analytics. Agenda.

EP1: Getting started with ServiceDesk Plus MSP Cloud

Join us for a step-by-step tutorial on how to effectively configure your instance, customize your help desk, and automate processes using ServiceDesk Plus MSP Cloud. Also, learn how to leverage essential PSA features such as Timesheets, Billings, and Resource Management to streamline your MSP operations and achieve operational efficiency right from the start.

How OpManager powered IT reliability for DWHIN

In healthcare, every moment counts—and for Detroit Wayne Integrated Health Network (DWIHN), every heartbeat depends on a network that doesnt skip one. Serving over 75,000 patients across Detroit and Wayne County, DWIHN’s IT network powers essential behavioral health services, from autism care to crisis intervention. When its systems started showing signs of strain, DWIHN turned to ManageEngine OpManager to bring reliability, clarity, and calm back to its IT operations.

OpManager streamlined IT for Detroit Wayne Integrated Health Network

When Detroit Wayne Integrated Health Network needed reliability at every heartbeat, they turned to ManageEngine OpManager. From chaos to clarity, OpManager unified their IT, reduced downtime, and powered faster, smarter care delivery. Discover how you can do the same.

Top tips for staying focused in a notification-heavy world

Top tips is a weekly column where we highlight what’s trending in the tech world and list ways to explore these trends. This week, we’re tackling one of modern work’s biggest challenges: staying focused in a world overflowing with notifications. Focus has become an uncommon ability in today's hyper-connected world. Every ping, pop-up, and alert demands our attention, pulling us away from focused work and substance thinking.

E9: Leveraging GenAI and last-mile automations to improve operational efficiency in ServiceDesk Plus

In this ninth episode of Masterclass 2025, discover how your enterprise can leverage generative and predictive AI features paired with last-mile customizations to meet your unique service delivery needs.

Getting IT right in the age of AI: Lessons from a Silicon Valley veteran | Girish Bhat

In this episode of ITOM Spotlight, we sit down with Girish Bhat, Senior VP of GTM at Revifi, who has spent decades building, managing, and launching enterprise IT, security, and AI products at pioneering companies including Splunk, Cisco, Netscout, and Sumo Logic. With experience spanning engineering, product management, marketing, and GTM leadership, Girish brings a 360° perspective on how IT operations have evolved — from traditional alert-based monitoring to autonomous, AI-driven systems.

How IT teams can finally break free from manual AD management

If there’s one thing every IT leader can agree on, it’s this: Manual Active Directory (AD) management never ends. There’s always one more access request, one more approval chain, and one more audit reminder flashing on your screen. By the time you’ve closed your last ticket of the day, there’s already another one waiting. For many teams, 2025 became the year of “we’ll automate next quarter.” But next quarter came and went without any automation.