Operations | Monitoring | ITSM | DevOps | Cloud

December 2024

December product updates

As 2024 comes to a close, we want to express our heartfelt gratitude for your support these last 12 months. It’s been a transformative year for StatusGator — with scores of new features shipped, an ever-maturing product, and a huge milestone crossed: 10 years of service. Below we’ll share a roundup of the December updates. These enhancements are designed to make StatusGator even more powerful and user-friendly. We couldn’t have done it without your feedback, so keep it coming.

New improvement: Component filter tags for easier filtering

One of StatusGator’s most important cloud service monitoring features is component filtering. Many services have multiple components such as regions, products, or features and not every component may be relevant to you. Our new component filter tags help you quickly identify how many components of a service you’re currently monitoring. This makes it easier to ensure your notifications are focused on what matters most.

Simplifying service selection: Descriptions for all services now available

At StatusGator, we’re always looking for ways to improve your experience. One common challenge we’ve noticed is that users sometimes struggle to distinguish between services with similar names or unrecognizable logos when setting up Service Monitors for the aggregated status page. To address this, we’ve introduced short service descriptions to help you quickly understand the purpose of each service. This enhancement is now available in the following areas of the platform.

Amazon Cognito outage: How StatusGator notified customers 30 minutes before Amazon did

On December 12, 2024, Amazon Cognito experienced a significant outage in the US-EAST-1 (N. Virginia) region, impacting authentication for numerous applications. This operational issue, caused by a configuration change deployment, led to widespread “TooManyRequestsException” errors for several hours. Many Amazon Cognito users were left scrambling to figure out why their application was down, why users could authenticate, and how to get back up and running.

Meta's meltdown: How we knew before they did (And you could, too!)

On December 11, 2024, millions of users around the globe experienced disruptions across Meta’s core platforms: Facebook, Instagram, and WhatsApp. Reports of connectivity issues and outages began flooding social media and third-party monitoring platforms as users scrambled to understand what was happening. While Meta issued a statement later in the evening attributing the outage to unspecified “technical issues,” the delayed acknowledgment left countless businesses and users in the dark.

New private status ingestion integrations: Meraki, Neat Pulse, AT&T

Managing the reliability and uptime of critical services is a cornerstone of smooth business operations. While public cloud status pages provide general updates, they often fall short in reflecting the true status of your specific hosted tenants. Enter Private status ingestion, a powerful feature available exclusively on our Enterprise plan.

Smarter email notifications: Better control and helpful tips

We’re pleased to introduce a meaningful update to our email notifications, designed to make managing alerts simpler and more intuitive. These changes help you stay focused on the notifications that matter most while giving you more control over how you monitor services.

Top 5 outages detected by StatusGator in November 2024

StatusGator continues to demonstrate its value by providing early warning alerts for service disruptions, often detecting issues before official acknowledgment. Below, we highlight key incidents from November 2024 where StatusGator’s monitoring helped users stay ahead.