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January 2025

Introducing the help page for your status page users

We’re thrilled to introduce a new feature to your status page: a dedicated help page! This resource is designed to make it simple for your users to understand and interact with the status page effectively. From checking ongoing incidents to subscribing to updates, your users now have clear guidance on how to get the most from your status page.

Top 5 outages detected by StatusGator in December 2024

As we step into the new year, we’re excited to continue providing early detection and updates for the services you rely on. But before we dive into 2025, let’s take a moment to recap some of the most notable outages from December 2024. From login issues to platform-wide disruptions, December was eventful, and StatusGator was there to keep users informed ahead of time. Here’s a look back at the top outages we detected.

ChatGPT Outage: How StatusGator notified before OpenAI and Microsoft

On December 26, 2024, A ChatGPT outage disrupted access for countless users worldwide. This was a major outage affecting not just the ChatGPT web interface but the entire OpenAI platform including their APIs. The incident was traced back to a power issue in Microsoft Azure’s South Central US data center which took down many other Azure customers. StatusGator customers received Early Warning Signal notifications before either provider updated their public status pages.