Operations | Monitoring | ITSM | DevOps | Cloud

This month, we’ve added more control over Website and Ping alerts, expanded audit logs, and new ways to get outage reports through the API and webhooks. There’s also an Intercom AI connection to help with customer outage questions, and we’ve passed 12,000 monitored services! Here’s a closer look at what’s new.

StatusGator’s audit logs now track more of your team’s activity, including changes to monitors, incidents, scheduled maintenance, status pages, and integrations. Previously, audit logs focused on sign-ins and account security. With this update, organization admins can also see who changed a monitor’s component filters, rescheduled maintenance, resolved an incident, or updated a status page’s password.

StatusGator webhooks now support user outage reports, so you can send reports from your status page to your own tools as soon as they’re confirmed. We’ve also added event settings to each webhook, letting you choose which notifications an endpoint receives. Use outage reports to create support tickets, alert your on-call team, or collect reports for analysis. Each payload includes the affected service, selected components, the reporter’s comment, and their approximate location.