Earlier this fall, we announced a significant evolution in the IT process automation portfolio at PagerDuty—the general availability of PagerDuty Rundeck Actions and early access for Rundeck Cloud. These new offerings reflect our vision to enable companies to take real-time actions by democratizing access to automation. In other words, to quickly and safely delegate automated IT processes to the IT users (and APIs) that need them to get work done.

We’re excited to announce a new set of updates and enhancements to the PagerDuty platform. The product team has been hard at work making updates from Event Intelligence, Runbook Automation, and Applications with Monitoring Tools, to PagerDuty and PagerDuty Community Events.

When we asked how technology leaders are feeling about increased pressure on digital services, they reported that, unsurprisingly, their investments in digital have grown. In fact, 72% are ramping up digital transformation efforts. Yet while the C-suite is interested in AIOps and automation to help their teams, it’s not always clear what their approach should be and how this technology can be applied to solve problems for their teams today.