Operations | Monitoring | ITSM | DevOps | Cloud

Citrix

The Role of IT Monitoring in Ensuring Good Citrix Work From Home (WFH) Experience

Many of the world’s largest businesses use eG Innovations’ ​solutions to enhance IT service performance, increase operational efficiency, ensure IT effectiveness, and deliver on the ROI promise of transformational IT investments across physical, virtual, and cloud environments. But what role will they play in the future of work? And how are Citrix and eG working together?

Supporting Citrix Customers Through the Desktop Virtualization Lifecycle

We recently achieved Citrix® Ready verified status for the Nexthink Experience Platform. The completion of this rigorous testing and verification process serves to validate the tremendous value our joint customers enjoy across the entire lifecycle of Citrix Virtual Apps and Desktops projects. This value proposition holds true for on premise deployments as well as migrations to Citrix Cloud.

How to Troubleshoot Citrix and Google Chromebook Issues

Watch to learn how SSI, a Platinum Level Citrix provider, uses Goliath’s software to troubleshoot Citrix and Google Chromebook issues to; isolate root cause and resolve quickly, document the fix action to prove resolution to their customers and end users, and prevent future issues with threshold-based alerts.

Ask the Citrix Expert How to Troubleshoot Citrix Issues for Remote Workers

In this “Ask the Expert” session we will be talking with Citrix CTP, George Spiers, who will answer your questions around: How can you prove root cause is due to a user's home WIFI, behavior, or an issue within the virtual infrastructure? How do you find root cause of slow logons or poor session performance? And how can you report on remote worker productivity?

Experience Center launched!

We have launched a brand new Experience Center that is able to demo you online a live Citrix CVAD environment being monitored by MetrixInsight for CVAD SCOM Management Pack. This way you can click around all by yourself to get a good impression of the Management Pack's capabilities. Request access here and browse through the Management Pack whenever you want during one month. Enjoy!

Troubleshoot Home Worker Issues Using Citrix Latency Metrics

Latency, the delay before the transfer of data, is one of the critical user experience measurements for many technology solutions, and one of the top, when judging the quality of end-user experience on Citrix Virtual Apps and Desktops. Why is Citrix slow? Have you ever received a “Citrix is slow” user complaint? I will expect the answer to be yes. It is very common, even more so for remote workers.