Most of you know that one of the most important user experience metrics in a Citrix environment is the logon time. A 2018 survey by eG Innovations and DABCC found out that Citrix logon time was the number one problem for administrators: 59% of respondents rated logon time as their biggest problem. There are many best practices to improve Citrix logon times. Slowness during the logon processing can, of course, increase logon times. Issues with group policies or slow profile loading is often a cause.

When the pandemic hit and everyone went home to work, Citrix was the hero in many IT organizations. Citrix Workspace enabled IT organizations around the world to support their employees, almost overnight, and provide them with consistent, secure, and reliable access to everything they needed to be fully productive while working remotely. And while it was largely transparent to employees, a lot of work went on behind the scenes to make it happen.

We are happy to announce that our new SCOM Management Pack for monitoring Citrix Application Delivery Controller (ADC) instances has been released today! Citrix ADC was previously called 'Netscaler'. With more than 150 monitors and rules, organizations that use Citrix ADC to provide remote access to their employees are now able to insure Remote Work Availability and Performance at all times with SCOM. The MP has become part of our Citrix Ready MetrixInsight for CVAD subscription offering.