Operations | Monitoring | ITSM | DevOps | Cloud

When enterprises run online services, web servers play an essential role. They allow the software to surface on the world wide web and make it accessible through web browsers for customers worldwide. When the performance of a web server gets degraded or, even worst, if a web server is entirely down, it impacts not only the business bottom line but also the brand image for not providing reliable service to customers. Failure to manage web servers can also lead to security risks.

Amazon’s Elastic Compute Cloud (EC2) service provides a variety of virtual machines (instances) for compute workloads. Among those, Amazon EC2 M5 instances are among the most versatile. In addition, there are different types of M5 instances available. Each of these has its own best use case. In this guide, we share an in-depth look at M5 instance types, sizes, and when to use them.

Most automation approaches start in the same place; coding. For years, IT professionals have relied on scripts or series of scripts to perform tasks and then link them to provide an ‘automation. No-code or low-code reduces complexity and resource overhead, allowing both non-technical and technical users to automate processes through graphical user interfaces (GUI). In most cases, this involves drag-and-drop boxes that imitate a user’s interactions in a process.

In this podcast, the three incident.io co-founders Stephen, Chris and Pete take a trip down memory lane, revisiting the story of how they came to found incident.io and the major milestones of the first 12 months in business.

Large enterprises usually have more than 1,000 systems running. Even smaller organisations may have hundreds of applications in their public cloud spaces or on their servers. In this world of IT systems, application migrations are common for the following reasons: In addition to these three general motivations, there is a growing repatriation trend. The public cloud provides the optimal environment for most systems but not for all. For some systems, private cloud hosting can be more cost-efficient.

There is no denying that incident management is one of the most crucial processes concerning the service and business aspects of software deployment. Not having a robust system in place to address and remedy unfortunate incidents can lead to user dissatisfaction, which can ultimately take a toll on your business metrics. A suboptimal management system can also have adverse impacts internally if it prioritizes efficiency and speed of recovery to the point of neglecting employee well-being.

We are happy to announce that we are rolling out a completely rebuilt Pull Request (PR) creation experience. Over the last few months we've been building and testing an improved experience when creating a pull request and are excited to finally share it with you.