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The latest News and Information on DevOps, CI/CD, Automation and related technologies.

Qovery Demo Day - November 2022

Qovery is a platform delivering Environments as a Service in your Cloud, where you can build, deploy and test in production-like environments. Qovery turns app deployment and environment provisioning on AWS a breeze. Developers can instantly spin up production-like environments and start shipping in seconds. Join Albane (Product Marketing at Qovery), Alessandro (Lead Product Manager at Qovery), and Romaric (CEO at Qovery) to see in action what we worked on last month and what's next.

Qovery Demo Day - December 2022

Qovery is a platform delivering Environments as a Service in your Cloud, where you can build, deploy and test in production-like environments. Qovery turns app deployment and environment provisioning on AWS a breeze. Developers can instantly spin up production-like environments and start shipping in seconds. Join Albane (Product Marketing at Qovery) and all the Qovery team for a special end of the year Demo Day!

Gopaddle - A Low-Code Internal Developer Platform for Canonical's MicroK8s edge cloud

We are excited to announce the launch of gopaddle, the Low-Code Internal Developer Platform, as a community addon for MicroK8s edge cloud. This addon will help Kubernetes developers accelerate the development of distributed applications at the edge. In today’s fast-paced business landscape, the ability to quickly and efficiently develop new applications is critical to success.

Deduplication Rules | Reduce Alert Noise by Clustering Similar Alerts I Squadcast

Alert Deduplication can help you reduce alert noise by organising and grouping alerts. It also provides easy access to similar alerts when needed. This video on Alert Deduplication rules will help you define Deduplication Rules for each Service in Squadcast. Alerts will get deduplicated when these rules evaluate true for an incoming incident.
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Incident Management: Tips for Tech Companies

A seemingly straightforward technical problem can often have explosive consequences. Say a tech team restarts a cloud server overnight; those few minutes of downtime might trigger a problem elsewhere and cause your app to crash. The following morning, customers can't access your services, you're trending on social media for all the wrong reasons and your customer service reps are left to pick up the pieces. Scenarios like this prove the value of incident management. But you need best practices that ensure incident management does what it's supposed to do. Otherwise, it's just another buzzword. Here are some best practices for incident management that you need to incorporate into your tech organization.

7 Measurable Goals for Customer Support Team

The COVID-19 pandemic has upended varied operations, sectors, and industries, with customer support being no exception. According to a survey consisting of AI analysis of more than 1 million customer service calls by the Harvard Business Review, customer service is among the hardest-hit company functions by the COVID-19 pandemic. Hardly surprising.