Operations | Monitoring | ITSM | DevOps | Cloud

In an ideal world, you want to have precisely the capacity to manage the requests of your users, from peak periods to off-peak hours. If you need three servers to attend to all the requests at peak periods and just one server at off-peak hours, running three servers all the time is going to drive up expenses, and running just one server all the time is going to mean that during peak periods, your systems will be overwhelmed and some clients will be denied service.

Everyone loves automation, and it can be easy to assume that the more you automate, the better. Indeed, falling short of achieving fully autonomous processes can feel like a defeat. If you don't automate completely, you're the one falling behind, right? Well, not exactly. Although automation is, in general, a good thing, there is such a thing as too much automation. And blindly striving to automate everything under the sun is not necessarily the best strategy. Instead, you should be strategic about what you do and don't automate.

There is a moment in every company when 24x7 support is needed. Congrats! The next step is to start building an on-call team. In this article, we'll go through some of the aspects you should consider. We'll keep it small and, in a future article, go deep into each step.

Microsoft Office 365 monitoring for the entire company is a big achievement. When the pandemic took hold worldwide, the once "nice-to-have" applications became the "go-to" apps. During this time, CIOs became responsible for relocating their employees to a remote workplace and providing reliable end-user services, such as Microsoft Teams, Outlook, SharePoint, and more. But even as the pandemic subsides, hybrid work gains prominence, and events like the Microsoft Ignite become in-person, monitoring the end-to-end connectivity and network performance of Microsoft 365 still remains a high strategic priority for CIOs.

Choosing a JavaScript unit testing framework is an essential early step for any new front-end development project. Unit tests are great for peace of mind and reducing software errors. You should always make the time to test. But which framework should you choose for your project? We examined 11 of the most popular JavaScript unit testing frameworks according to stateofjs.com, to help you decide which is best for you.

Across all industries, businesses are investing in applications and services powered by artificial intelligence (AI) and machine learning (ML) to boost productivity and gain a competitive advantage.

When discussing Prometheus and Grafana, our VP of Service Delivery said to me, "We can say whatever you want on our website or on a blog post but what REALLY makes a difference in terms of $$$ is DOING it in the field. Applying this in the field with real customers is where everything gets real. My customer was going full tilt to build a project for testing Prometheus, Grafana, ELK and Splunk for leveraging data intelligence until we stopped them. We told them unabashedly: 'Gents, we're sorry but that's just a messy strategy. You should be using XRay for that.' Sometimes you just have to go balls out with a customer ... well, they listened, and we delivered."

A network, as we all know, is the linking of two or more devices for resource sharing, file exchanging, or electronic communication. In a huge network organization consisting of more than 10,000 devices, managing every device manually is a hectic task and near impossible for network admins. To overcome this challenge, a software-based feature known as network automation was invented. The main purpose of network automation is to automate tasks and reduce both the workload and human errors. This automation works through a network automation tool.