Operations | Monitoring | ITSM | DevOps | Cloud

In modern IT environments, logging has become an integral part of application development and operations. Logs, metrics, and traces allow organizations to alert on events, monitor performance, and troubleshoot issues effectively. However, as applications scale and generate an increasing volume of logs year over year, managing them efficiently becomes a daunting task for engineering teams and budget makers.

In 2024, the overall employee experience hinges, in large part, on the quality of their digital interactions. Digital Employee eXperience (DEX) encompasses all digital touchpoints between employees and their work environment and aims to enhance satisfaction, engagement, and productivity across any digital touchpoint.

Our On-call product has been in the wild for a few months now, and in this post I want to talk about building a time-sensitive system and what we did to handle some of the challenges. I’ll cover what our scheduler is responsible for, the basics of working with time, and talk a bit about how we tested our system.

In the fast-paced world of technology, change is constant — and nowhere is that more evident today than in the flood of new features and advancements involving large language models (LLMs). They power various applications, from chat bots to advanced copilots. And as these LLMs and applications become more sophisticated, it will be vital that they work well and reliably. This is where observability, with the help of OpenTelemetry (using OpenLIT), plays an essential role.

A constant challenge in business is aligning stakeholders, customers, and employees behind a single mission. Carefully crafted plans often fail spectacularly as a result of complexity. Some of these efforts fail slowly; some even before execution begins. Especially when collaboration is important, simplicity can make challenging work innately more understandable, measurable, and engaging.

The software monitoring world is broken because of a TSDB. We deserve a TSDW.

Schematic reviews are a part of the hardware development cycle in many if not most, hardware development companies. Typically led by the electrical engineering team, it is easy to overlook design issues that will be important to the firmware team. This post tells of a few stories of design misses that I have made and puts some common lessons learned into a checklist for other firmware engineers.

In today's fast-paced digital economy, businesses are constantly seeking innovative solutions to streamline their operations, enhance agility, and drive growth. As enterprise IT infrastructure environments get more distributed and complicated to meet evolving demands, the need for robust IT monitoring, management and automation becomes even more important.

Continuously building upon the industry-leading Nexthink DEX Score and Experience Central, we are pleased to announce an extensive set of new, high-value features to amplify Senior IT Leader’s ability to manage all aspects of their employees' digital experience proactively and strategically. Building upon the capabilities described in Strategic DEX Management earlier this summer, the following capabilities have been added.

The robots.txt file is a time-honored point of control for website publishers to assert whether or not their websites should be crawled by bots of various kinds. However, it turns out that AI crawlers from large language model (LLM) companies often ignore the contents of robots.txt and crawl your site regardless.