Operations | Monitoring | ITSM | DevOps | Cloud

Trouble with Google Chrome and macOS: When Google Helper isn't Helping

How a US-based consumer goods company reduced ticket count related to performance issues on macOS devices using Chrome as part of their digital collaboration platform. Thanks to digital collaboration tools, the world continues to evolve and accept new hybrid working styles. Today, reliance on these instant messaging, video calls, and conferencing tools has turned collaboration solutions into the lifeblood of modern business productivity and collaboration.

Log Management: A Useful Introduction

We find ourselves submerged in a sea of software applications practically all the time. Their primary job is to make life easier and help us accomplish certain tasks. However, these applications require a lot of data. What’s more, their development requires a systematic approach with proper management of that data — and its related activities. But that’s not a straightforward and simple process. What happens if these applications stop running?

Adding RUM to Your ITSI Cocktail: Content Pack for Splunk Observability V2

Want to improve your outlook with a splash of RUM? In our pursuit of connecting users to the right data at the right time, we’ve come to see Real User Monitoring as an invaluable tool for understanding the total picture when it comes to your web properties, apps, and cloud footprint. Do you find yourself asking any of these questions?

Dashboard Studio: More Maps & More Interactivity

In Splunk Cloud Platform 8.2.2203, we're continuing to expand on interactivity capabilities and visualizations for Dashboard Studio. We've added the ability to use search results and job metadata as tokens, and pass tokens through drilldowns to other dashboards. There is a new map visualization for cluster maps and UI to match strings for dynamic coloring. And finally, we've included the ability to set a Studio dashboard as your home dashboard.

What is Remote Work?

Remote work has seen a resurgence due to the pandemic, and hybrid work is here to stay. It’s excellent news for knowledge workers, but what does it mean for support teams? Employees working from their home, vacation property, or a coffee shop create a different environment for technology teams, who need to support and ensure the applications and infrastructure are working well end-to-end.

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Why Listening to Customer Feedback Leads to Startup Success

Did you know that ignoring customer feedback has resulted in 14% of startup failures within the last few years? Besides sketchy products, poor pivots, and lousy marketing strategies, they all boil down to one factor - the lack of constructive criticism. As a startup business, it's essential to solve problems the right way. Therefore, having a strong personality when facing constructive criticism is necessary, as it will lead to further improvement of your products and services. And your startup's best critics are your customers. As such, listening to what your customers have to say will help your company produce better quality items in the future.

Monitor SQL Server and Azure managed databases with Datadog DBM

Datadog Database Monitoring (DBM) provides comprehensive visibility into SQL queries running on your databases. Using DBM, you can troubleshoot database performance issues by drilling into frequently used queries and analyzing historical trends in your queries’ metrics and execution plans. Whether you operate self-hosted SQL Server instances or leverage Azure’s fully managed services, DBM can provide deep visibility into the databases your application depends on.

Setup RabbitMQ in HA Mode using Kubernetes Operator

Organizations are moving from monolithic architecture (where all the code building the application exists as a single, monolithic entity) to microservices architecture as it simplifies app management, making it easier to build, deploy, update, test and scale each service independently without affecting other parts of the architecture.

How IT Operations can demonstrate business value with Unified Analytics

As an IT Ops exec, imagine your jubilation upon learning that after a year of hard work across your NOC, DevOps and SRE teams, you are able to automate incident response by 25%. You’re elated as you enter your CTO’s office to share this information, and their response is.

Monitorama 2022 - A Q&A with Mehdi Daoudi

This year's Monitorama is quickly approaching. This year, the event is hosted in Portland, Oregon, from June 27 to 29th. It features talks from industry experts and community leaders on all things monitoring, observability, SLI/SLO, and most importantly, what practitioners are doing (not vendors and providers).