Operations | Monitoring | ITSM | DevOps | Cloud

I was recently joined by Chris Yates, Senior Vice President, Managing Director of Data and Architecture at Republic Bank for our webinar, Gain the competitive edge with a monitoring tool. The session sparked an insightful conversation around estate monitoring from the perspective of a Senior VP, and I wanted to share some of the key take-aways.

You may have previously heard about OpenTelemetry (also known as OTel) if you have looked into improved ways of standardising different data types. In this article, we’ll delve into the key things you need to know about OpenTelemetry and how this unified standard may become the future of how logs, metrics, events and traces are all handled.

Summit’s right around the corner (have you registered yet?) but the shipping doesn’t stop! We’re excited to announce a new set of updates and enhancements to PagerDuty’s Digital Operations Platform. Recent updates from the product team include On-Call Management, Incident Response, Process Automation, and Integrations, to PagerDuty Community & Advocacy Events. New capabilities enable users and customers to resolve incidents faster, do the following, and more.

Government agencies have been working diligently to comply with the 2021 Executive Order on Improving the Nation’s Cybersecurity. The Executive Order (EO) addresses cybersecurity issues by imposing a new series of federal-wide Zero Trust mandates. Agencies were required to submit their plan development and cloud migration path reporting by July and August of 2021, with more deadlines on the horizon.

Logging and auditing have been an essential part of troubleshooting application and infrastructure performance. You can instantly spot areas of risk to ensure quick correction and prevention of issues. In this blog, we will explore the AWS CloudTrail service and discuss how integrating it with Squadcast can help you route alerts to the right users for quick and efficient incident response. Let's get started.

This article will discuss API Monitoring, the definition of APIs and how they would affect your business if there is a failure, and how to protect APIs or your services. Everything on the web is powered by an API nowadays. APIs are an essential part of the web to connect different services that help customers complete their actions. This article will help you understand the importance of API and why API monitoring is a business necessity.

Knowledge has been a fantastic time of keynote sessions, fireside chats, roundtables, and demos. We were excited to be able to bring people together again to four live, in-person events—in New York City, The Hague, Las Vegas, and Sydney—as well as provide a digital experience for those unable to make it to a live event.

When each quarter’s financial report lands on the desks of a company’s C-Suite executives, those execs are essentially looking at a black box of spending and revenue. They can see the total numbers and the growth or shrinkage of certain categories, but they ultimately have very little context into why each number is as high or low as it is. Without this context, it’s all too easy to feel sticker shock over a seemingly outrageous cloud bill and demand that costs be cut at once.

Some industries operate like clockwork. The process is so well-oiled that the participants can predict how many hours will be spent by which person, on a project and even the timing of when a task operator will complete something. But for others, efficiency is elusive. There are dozens of different points of intervention that can lead to production delays and subsequent loss in productivity.

Operations management software is a must-have for insurance companies. From managing policies and processing claims to storing customer data and analyzing trends, insurance companies use operations management software to centralize a full range of processes. This article will explore the benefits of operations management software for insurance companies. ‍ StartingPoint has become a go-to platform for insurance companies looking to streamline their processes and embrace workflow automation.