Operations | Monitoring | ITSM | DevOps | Cloud

In a previous post in the backup and restore series, How to Restore Databases From Native SQL Server Backups, Tim mentioned some more advanced options when restoring a database backup, including performing point-in-time recovery of a SQL Server database (sometimes known as PITR). In this tutorial, I’ll build on the information in Tim’s post by showing you how to use backups to perform point-in-time recovery and a more advanced way to determine an exact point to restore to.

Accenture’s vision for value-led, business-aligned operations applies Machine Learning, Automation and Observability to help cloud-hosted and on-premise systems diagnose and heal themselves. The company’s ubiquitous myWizard® platform, used by 100,000+ practitioners at more than 3000 companies, applies StackState’s advanced 4T Observability data model to improve service to Accenture’s customers.

We see unfriendly customer practices all around in the SIEM space. For example, some major SIEM vendors use an Events Per Second (EPS) license model to monetize access to their tools. Typically, these vendors will drop data above the EPS license or stop data ingestion to incentive license compliance if you run over your EPS license. These license controls disrupt operations and risk enterprise security posture, which can cause chaos.

As WebPageTest and Catchpoint celebrate one year of partnership, Jeena James, General Manager, WebPageTest, sat down for a Q&A with Mehdi Daoudi, CEO and co-founder, Catchpoint, to look at the key milestones from the last year, and ahead to what's next! Hope you enjoy!

Earlier this fall, we announced a significant evolution in the IT process automation portfolio at PagerDuty—the general availability of PagerDuty Rundeck Actions and early access for Rundeck Cloud. These new offerings reflect our vision to enable companies to take real-time actions by democratizing access to automation. In other words, to quickly and safely delegate automated IT processes to the IT users (and APIs) that need them to get work done.

Have you ever deep dived into the sea of your tracing data, but wanted additional context around your underlying system? For instance, it may be easy to see when/where certain users are experiencing latency, but what if you needed to know what garbage collection is mucking up the place or which allocated memory is taking a beating? Imagine having a complete visual on how an application is performing when you need it, without having to manually dig through logs and multiple UI screens.

A while ago, we wrote about using GitHub Actions to enable a developer-friendly CD process for Kubernetes. The goal was to show how DevOps or Platform Engineers could give developers an easy way to define and deploy their applications themselves with the target of implementing a self-service model.

In 2021, any time that you access any kind of web service, whether it be via a website or app, chances are high that the backend is running on Kubernetes. Hundreds of thousands of organizations rely on Kubernetes to power and manage their mission critical services every day, and the reliability and scalability benefits offered by Kubernetes have been felt across the industry.

Sharath Lagisetty, senior principal product manager for Customer Workflows at ServiceNow, co-authored this blog. As companies engage with different customers and partners via digital channels, it’s critical to establish a rich understanding of each entity and their relationships, both to the company and to each other. The latest release of ServiceNow® Customer Service Management extends Customer Data Models to support multilevel relationships.

Consumers and users of applications expect near 100% availability and reliability to work, transact, collaborate, etc. There’s a lot of talk about monitoring the performance of the application itself, but what about the underlying systems and components supporting the app, and in particular the infrastructure it sits on? If any piece of this stack fails, it can negatively impact the user experience, and in turn, your business.