Customers expect products and services to work. When they don’t, customers want fast, permanent solutions. But delivering against that expectation is easier said than done. Multiple barriers stand in the way of your organization delivering the seamless experiences customers expect. Let’s explore five ways to improve customer service.
Five worthy reads is a regular column on five noteworthy items we’ve discovered while researching trending and timeless topics. In this edition, we’ll learn about DataOps, an interesting methodology that can help organizations fast-track their data analytics operations.
Docker is a platform for developers and sysadmins to develop, deploy, and run applications using containers. Docker is also referred to as an application packaging tool. This means that enabled applications can be configured and packaged into a Docker image that can be used to spawn Docker containers that run instances of the application. It provides many benefits including runtime environment isolation, consistency via code, and portability.
I talk with many of my fellow engineers at conferences and other events throughout the year. One thing I like demonstrating is how they can implement a continuous integration/continuous deployment (CI/CD) pipeline into a codebase with very little effort. In this post I will walk through some demo code and the CircleCI config that I use in the demonstration. Following these steps will show you how to implement CI/CD pipelines into your code base.
Your website is your primary storefront on the internet and any website issues can lead to customer dissatisfaction and lost business. Which is why it is important to monitor your website to make sure that it is working properly. In this guide, we will learn how to set up website uptime monitoring with UptimeRobot.
Making sure that your websites and apps are not slowing down and frustrating your users is important to keep your customers happy. Sentry performance monitoring enables you to find and solve performance issues in your apps.
Did you know that an average worker spends approximately 3 hours per 8 hour workday in personal or unproductive work? A significant amount of time is lost in repetitive or administrative tasks, which do not aid in increasing project productivity. Instead, they adversely impact employee satisfaction and efficiency by robbing substantial project time. As such, improving workflow productivity and efficiency has become a key challenge for organizations today.
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