Operations | Monitoring | ITSM | DevOps | Cloud

Tips and prompts for developers using the Cortex MCP

AI coding assistants are already transforming how developers work, helping them write code faster, answer tough questions, and automate repetitive tasks. It’s exciting, it’s powerful… and it’s just the beginning. Cortex MCP connects your AI assistant directly to your live service data, ownership, and organizational standards so it can give accurate, context-rich answers right in your IDE.

ilert AI Voice Agent: Deep dive

‍ The ilert AI Voice Agent is designed to transform how on-call engineers handle urgent calls. Instead of waking engineers at 3 a.m. with minimal context, the AI Voice Agent collects essential details first and routes calls intelligently based on relevant, up-to-date information. ‍ The agent works hand in hand with ilert’s Call Flow Builder – a visual tool that lets users design custom call flows by connecting configurable nodes.

Why SSL Certificate Verification Failed: All Causes, Fixes & Prevention

SSL Certificate Verification Failed errors are one of the most common and frustrating issues for developers, DevOps engineers, and system administrators. Whether you're building a Python application, running a Docker container, or managing a web server, this guide will help you.

The first rule of DORA Metrics...

DORA Metrics are widely regarded as the gold standard for measuring the performance of software development teams. The metrics themselves though are generic, high-level pointers – they are not an instruction manual. Adopting the DORA approach is the first step down the path to continuous improvement. The next steps are deciding how the measures should be defined in the context of your own organisations processes and then figuring out how to retrieve (and present) the relevant data.

Integrating Deno and Grafana Cloud: How to observe your JavaScript project with zero added code

Andy Jiang is a JavaScript engineer with nearly 10 years of experience. He’s interested in making JavaScript and TypeScript simpler to use. He currently works at Deno as a product marketing manager. Outside of work, Andy likes cooking, writing, and playing tennis. Observability is essential for modern applications. Metrics, logs, and traces allow you to troubleshoot production issues, monitor performance, and understand usage patterns.

How ScienceLogic Drives FedRAMP-Authorized Automated IT at Scale

As Government agencies modernize IT operations, many are adopting hybrid cloud and multi-tenant environments to drive agility and resilience. But as environments scale, so does complexity, especially when aligning with overlapping frameworks like FedRAMP, NIST, and CMMC. Today’s cybersecurity landscape—rising threats, shrinking budgets, and expanding compliance demands—requires more than manual oversight.

All Network Monitoring Tools Are Created Equal, Right?

There’s a question I hear quite often in my conversations about network management: "Aren't all network monitoring tools basically the same?" Honestly, I understand why so many people feel this way. For as long as I remember, the primary role of these tools has been to tell you when something is already broken. Your team gets an alert—a switch is down, an application is slow, a circuit is saturated—and the fire-fighting process begins.

Scale Observability, Streamline Operations with AppNeta Monitoring Policies

In today's sprawling enterprise environments, keeping the network running smoothly isn’t just a technical hurdle—it’s a logistical marathon. Enterprise IT environments are in constant motion. New employees come on board. Contractors rotate in and out. Departments roll out new tools. Corporate offices expand, consolidate, or close. And users demand flawless connectivity from wherever they are.

Real-World Use Cases for Natural Language Copilots

Natural language copilots are one of the most exciting developments in AI for network operations. They allow engineers and operators to query complex environments in plain language rather than memorizing obscure CLI commands or digging through multiple dashboards. But here’s the truth: a copilot is only as good as the AI behind it. Without a purpose-built network LLM, a copilot can’t deliver the accuracy, context, and speed that real-world IT operations demand.