Operations | Monitoring | ITSM | DevOps | Cloud

The MSP's DNS Security Checklist

DNS is one of the most important and most overlooked layers in your client’s infrastructure. As an MSP, you’re often the one who gets blamed when something breaks—whether you control the DNS or not. And while many DNS problems are silent, their consequences are loud: email failures, website outages, and frustrated clients. This DNS security checklist will help you proactively identify and fix DNS risks across all your client domains.

The Platform Engineer's Playbook: Mastering OpenTelemetry & Compliance with Mezmo and Dynatrace

The rise of platform engineering has put a new team at the center of the developer experience. These teams are tasked with building the "paved road" for developers, which includes providing a robust, self-service observability stack. However, they face a dual mandate: provide a great developer experience and manage the ever-growing costs and complexity of the tools involved.

Save Hours on Troubleshooting with Automated Investigations

How many times has your team stared at a dashboard, pointed to a spike, and asked a question that charts alone can’t answer? “What was the real impact of that deployment?” “Why are our Kubernetes pods in the us-east-1 cluster suddenly crashing?” “Are we wasting money on overprovisioned servers?” Answering these questions is the real work of operations and SRE.

Tutorial: How to Remediate Vulnerabilities with Puppet Enterprise Advanced Patching

The rate at which vulnerabilities are being exploited is on the rise. The VulnCheck company, which specializes in vulnerability intelligence, found that in Q1 2025, 28.3% of vulnerabilities were exploited within 1 day of CVE disclosure. Keeping your systems up to date is more important than ever. The reality is that many security teams are running scans and then exporting to giant spreadsheets, which are “tossed over the wall” to the Operations team with little context.

Domain Expiry and Its Impact on SEO: How to Monitor and Prevent Lapses

Your domain name is your digital real estate. It is how customers find you, search engines rank you, and your brand builds trust in the digital world. Whether you run a small blog, an e-commerce store, or a large business, your domain is the foundation of your online activities. But what happens if you forget to renew it? A domain expiry can cause your site to go offline. It can also hurt your SEO rankings and affect your website traffic.

The Outage You Can't Afford: Why CMI/CME Providers Need Autonomous Operations Now

Imagine if degrading network performance—not just bad code—disrupted your live stream during a high-profile event. Customers start flooding support lines. Social media lights up. Your NOC teams scramble to identify the root cause amid fragmented systems. The outage impacts not only your broadcast, but also subscriber logins, ad delivery, and mobile apps. Advertisers want refunds. Executives ask, “Why didn’t we see this coming?”

Navigating Overseas Logistics: Who Can Help and When

Shipping goods across international borders is no small feat. From customs regulations to fluctuating freight costs, each leg of the journey comes with its own set of challenges. Companies often need expert guidance to manage overseas logistics efficiently and minimize costly mistakes.

How the Right Wheelchair Can Improve Mobility, Comfort, and Independence

A wheelchair is more than just a means of transportation-it's an extension of one's body and a vital part of daily life for millions. The wrong choice can cause pain, reduce energy, and limit opportunities. A carefully chosen model, on the other hand, enhances comfort, health, and freedom. Selecting the right wheelchair requires attention to design, fit, and features that align with the user's lifestyle and medical needs.

Looking for a New UK Printer Ink Supplier? Here Are the Top 10 Choices for 2025

If you're looking for a good deal on printer ink for your business, you're certainly not alone. It's surprising how complicated it can be to source high-quality ink at the right price, and with so many different brands to choose from, it's common to feel a little bewildered.