Operations | Monitoring | ITSM | DevOps | Cloud

The Jira plugin is one of our most-used integrations and for good reason. Teams rely on it daily to stay on top of work, manage issues, and ship on time. As more people leaned on it, we saw a chance to make the experience even smoother. So, we gave it an upgrade. We’ve refreshed the out-of-the-box dashboards, simplified the data streams, and improved the overall experience. So, let’s take a closer look at what’s changed.

At SquaredUp, we’re obsessed with making monitoring not just powerful, but a genuinely delightful experience for engineers and teams. When we first built our Pingdom plugin, the goal was simple: make website uptime and performance data easy to visualize alongside everything else you care about. But as our users pushed the boundaries—connecting more endpoints, demanding richer insights, and needing faster troubleshooting—we realized our plugin needed to keep up.

SolarWinds is a popular IT infrastructure monitoring tool deployed on-prem, most well-known for its network and server monitoring capabilities. While it offers rich telemetry, it’s easy to miss the bigger picture. SquaredUp turns this complex monitoring data into clear, shareable dashboards that make it easier to spot trends, catch issues early, and keep everyone on the same page.

ServiceNow is a cloud-based platform that streamlines IT service management, operations, and various business workflows across organizations. Dashboards in ServiceNow can play a valuable role by offering a clear view of key metrics, trends, and performance indicators. While there are dashboards locally in ServiceNow portal, they often fail to provide a fuller picture of the impact of the incidents in context with other key metrics from external tools.

SQL is just for querying relational data, right? Well, not necessarily! With our SQL Analytics feature, you can run SQL queries over all types of data from all kinds of backend stores. This gives you incredible flexibility and power – you can even combine different types of entity (e.g. a pull request and a pipeline run) in a single query. Equally, I could have datasets with job tickets from Jira, ServiceNow and Zendesk and combine them in a single query.

What is it that makes a high-performing software engineering team successful? This was the challenge undertaken by the DevOps Research and Assessment (DORA) team around 2015, who created a set of metrics that could provide a reliable, data-driven way to measure and improve software delivery performance.

Jenkins is an open-source automation server widely used for continuous integration and continuous delivery (CI/CD), enabling developers to automate the building, testing, and deployment of software projects. Jenkins requires a good layer of visualization as it provides real-time visibility into pipeline performance, build statuses, test results, and deployment progress.

Most of the time the build and deployment pipelines we create will run on compute provided by the Azure DevOps cloud and the only decision we need to make is whether to select a Windows or Linux Agent. Sometimes though, the specification for the VM that Azure DevOps spins up may not be right for our needs. We may need more memory or a particular OS version. This is when custom agents and Agent Pools come into play.

Even if you don’t work with Prometheus day-to-day, you most likely have heard of it. After Kubernetes was donated to the Cloud Native Computing Foundation (CNCF), Prometheus became the second project to be incubated soon after. That was back in 2016 and it is still one of the most active CNCF projects. Why is it so popular? It’s the de facto monitoring tool for containerized workloads running on-prem and in the cloud – that is, it’s the monitoring tool for Kubernetes.

Being the most popular cloud solution provider, AWS needs no introduction. With its powerful and numerous services and solutions, many companies of all sizes and shapes run their applications and/or infrastructure on AWS. With AWS being integrated with other internal services as well as external solutions hosting the business apps, it is crucial to be aware of what's happening across the landscape and beyond, to ensure business continuity. The AWS plugin for SquaredUp helps you achieve exactly that.