OpsRamp has enhanced its hybrid observability capabilities by adding an integrated log management solution to unify log, event and alert data within customers’ monitoring and event management command center. Presenting this log data as part of a unified view of IT performance data and integrating it with remediation capabilities will allow enterprises and service providers to expedite the process of identifying and resolving potential issues before they impact their business operations.

In the last two decades, the software industry has shifted away from on-premises applications to software-as-a-service (SaaS). SaaS now accounts for 70% of the business software market according to BetterCloud, and is worth more than $170bn annually, according to Gartner.

OpsRamp’s Operating System Patch Management module is a flexible, yet powerful capability provided to all OpsRamp platform customers or licensed separately. With our SaaS-based OS Patching solution for Windows and Linux endpoints, you can automate the entire patch management process from identification of missing OS patches to the process of patch installation.

As another autumn fast approaches, any look back at the summer would be incomplete without a review of the latest round of Gartner Hype Cycle reports. The Gartner Hype Cycles are an annual summer ritual, a series of reports published every July (and sometimes August) that track the maturity, adoption and business impact of technology innovations.

In the last half-decade, AIOps and observability have arguably been the hottest two topics in IT operations management. Gartner first mentioned AIOps—Artificial Intelligence for IT Operations—in 2016, defining it as using big data and machine learning to automate IT operations processes, such as event correlation, anomaly detection and causality determination.

As more workloads move to the cloud, more employees work remotely and SaaS application adoption increases, enterprises have had to rethink the way they secure access to the IT services their employees need. The reality for most enterprises today is a multi-vendor, siloed approach that has only compounded their security and IT operations management headaches as they end up using multiple management tools to secure and govern their access to cloud services.

A version of this blog first appeared in APMdigest. A new study by OpsRamp on the state of the Managed Service Providers (MSP) market concludes that MSPs face a market of bountiful opportunities but must prepare for growth by embracing complex technologies like hybrid cloud management, root cause analysis and automation.

Liquid IT is a New Zealand IT services company that delivers cybersecurity, network connectivity and integrated workspace services to government and corporate clients in New Zealand. The firm manages a hybrid IT environment for its customers that includes Microsoft Azure cloud services, Cisco Meraki cloud network services, plus on-premises compute, storage and networking from the likes of VMware, Dell EMC, Nutanix, AeroHive and Palo Alto Networks.

In December, information security researchers discovered a serious vulnerability in the popular open-source logging library, Log4j. If exploited, this vulnerability, known as Log4Shell, could allow malicious attackers to execute code remotely on any targeted computer. Millions of computers use Log4j. According to one study, 93% of all cloud environments are affected by the vulnerability.