For today’s enterprises, there’s no good time for network downtime. In this post, we detail how DX NetOps by Broadcom provides advanced capabilities that help teams minimize outage incidents and duration. We then offer an example of how these capabilities benefited a leading telecommunications provider in the UK, fueling an 80% reduction in alarm noise and a 40% decrease in mean time to resolution.

In a relatively short period of time, networks have grown much bigger, much more complex, and much more critical to the ongoing operation of the business. Quite simply, while ensuring optimized network services has never been more critical, it’s also never been more difficult. In many large enterprises, network operations teams are seeing tens of thousands of endpoints added to already complex internal environments.

At AppNeta we talk a lot about network performance, but sometimes a user experience issue lies with the application itself. As network operations teams rarely have full visibility into the applications that drive the business, getting metrics to isolate when the app is the problem is crucial to ensure low mean time to repair (MTTR) and reduce mean time to innocence (MTTI). When it is an app issue, understanding how your web application performs is crucial for ensuring a positive user experience.

The AppNeta by Broadcom product team has been focused on enhancing the solution’s capabilities for monitoring setup and administration. This evolution began with the introduction of Monitoring Policies, which provided a framework for setting up monitoring in a scalable, automated fashion. Following this, we added new network rules that made it simple to select and tag the networks that should be monitored.

Our thinking and use of topology within AIOps and Observability solutions from Broadcom has advanced significantly in recent years while solidly building on our innovative domain tools. We’re looking to communicate these innovations, advancements, and benefits for IT operations. In this blog, we continue where the previous blog left off to explain the boundary blame concept and mechanism to obtain a sufficiently complete topology.

DX App Synthetic Monitor (DX ASM) performs synthetic checks from an external perspective to replicate real-user experience. Using the DX ASM global network of more than 90 monitoring stations, customers can test a website or application on a 24/7 basis, with no disruption to production systems. The solution also provides the option to create on-premises monitoring stations (OPMS) within a data center to monitor web applications and APIs inside the firewall.

In the fast-paced era of modern communications, staying on top of network operations is critical to ensuring optimal performance and minimizing downtimes. While networks become increasingly complex, just keeping the lights on and reacting to issues as they arise is no longer enough. Today’s network management demands not only real-time monitoring but also the ability to derive insights from comprehensive reports to provide an accurate picture of health, performance, and configuration.

In today’s rapidly evolving networking landscape, enterprise networks are more complex than ever before. Network organizations must manage traditional Layer 2 networks while adopting cutting-edge software-defined technologies such as SD-WAN, SDDC, and SD-LAN. Managing these globally distributed, multi-dimensional networks is no small feat.

Network operations teams face challenges in managing modern, multi-vendor networks due to the need to collect and analyze data from various sources. Teams need to work with logs, events, and metrics, and this data is often scattered across different tools and locations. This fragmentation leads to inefficiency and complexity, as operators must switch between tools and interfaces to troubleshoot issues.

One thing most IT and network operations teams continue to contend with is more: more technologies, more vendors, more devices, and more complexity. Given these realities, its vital for network operations teams to minimize operational overhead wherever and whenever possible.