Operations | Monitoring | ITSM | DevOps | Cloud

We are pleased to announce the general availability of SystemEDGE 6.5. For customers using DX NetOps, SystemEDGE is a key component for gaining a comprehensive view of server infrastructure health. It functions as an agent that resides on systems like physical servers or virtual machines. SystemEDGE collects fundamental performance and status information and delivers reports via SNMP.

There’s a certain comfort in the glow of your network operations center (NOC) dashboards. For some time, the sign of a well-run NOC was that sprawling bank of screens, each dedicated to a different domain. One for the WAN, showing link status. Another for the data center, tracking backbone health. A third for cloud consumption, pulling metrics from your provider. Each screen is a neatly bordered kingdom, diligently monitored by its own set of tools. As long as the lights are green, all is well.

You know the feeling. It’s that familiar rhythm of playing defense, racing from one network fire to the next. The alerts pile up, users report slowdowns, and your team of brilliant engineers spends its days tracing packets instead of focusing on the future. For years, automation has been the answer. You’ve built scripts and workflows to handle repetitive tasks, which has certainly helped.

Networks aren’t what they used to be. While your network operations teams still have legacy equipment to manage, they’re also contending with the expanded reliance on software-defined networking (SDN), hybrid and multi-cloud architectures, private clouds, and more. These environments are anything but static. They’re sprawling, dynamic, and evolving faster than ever—which means that establishing and retaining visibility and control is more challenging than ever.

For telecommunications firms (telcos), the race is on. If these organizations are to rise to meet their top challenges and growth objectives, transformation is a must. Those who make this move most rapidly will be best positioned for sustained success. Today, telcos face several significant challenges, which are creating fundamental disruption: Telcos need to transform to contend with these shifts.

There’s no doubt that managing networks today is a whole different ballgame than it used to be. Complexity is growing, environments are more fragmented, and user expectations have never been higher. One of the biggest challenges for network operations teams? Visibility—or the lack of it. Network operations used to be much simpler. Traffic flowed through your own data center, and you had the visibility and control needed to manage performance and troubleshoot issues.

For enterprises embracing Kubernetes, managing these intricate environments can pose significant challenges. Thankfully, monitoring of Kubernetes clusters is readily achievable using the Universal Monitoring Agent (UMA) in conjunction with DX Operational Observability (DX O2).

Private cloud infrastructure adoption is accelerating rapidly. This move is driven by the ongoing “cloud reset” as leaders rethink their hybrid and multi-cloud strategies, seeking greater control, security, and flexibility for their IT workloads. As a matter of fact, leaders in 69% of organizations are considering repatriating workloads, and one-third already have.

DX Operational Observability (DX O2), our next-gen AIOps and Observability product, continues to provide new features and enhancements for practitioners across IT. DX O2 delivers a host of enhancements designed to empower IT operations, DevOps, and SRE teams. In this post, I introduce five powerful enhancements, outline steps to get started, and describe some of the benefits, which include deeper insights, improved efficiencies, and a more unified observability experience. Here are the five enhancements.