Blameless Unveils Multibot Support, Empowering Enterprise Security Teams to Manage Incidents on their Terms
Leading Incident Management Solution's New Multibot Feature Allows SecOps Teams to Achieve Greater Flexibility and Convenience.
Operations | Monitoring | ITSM | DevOps | Cloud
The Place Where Modern Operations & Technology Come Together
Latest Posts
Mastering Zero Trust - Pillars for Security
Zero Trust is a heightened security measure that blocks people and devices from accessing company data by default, only allowing access to those who prove they require it. Zero Trust assumes restricted access to company resources by all: Anyone or anything accessing company resources requires verification each time the system is accessed. There are no options to “trust this device next time” or “save password for next time”.
Templates for Automating Incident Response
A security incident is the last thing any DevOps lead wants to see. Along with the vast number of protocols required to overcome an incident, there’s a hefty amount of paperwork to complete. Security incidents can even lead to legal repercussions, if personal data is leaked. Incident response templates offer insight into: An incident response plan template drastically reduces the time and effort spent dealing with incident reports.
Unveiling Multibot, the "glue" for enterprise workflows
How are you delivering Slack incident management workflows that serve the many teams across your enterprise? How are you addressing the differences in their use cases, access needs, isolation needs, and tech stacks, all while enabling everyone to collaborate? These are challenging questions to answer. To effectively do so, you have a host of conditions to support at the team and company-wide levels: Team Company-wide
Share highly customizable Blameless Retrospectives as ServiceNow Problems
For many organizations, ServiceNow is a crucial platform to run and scale your organization across all departments. Many organizations’ engineering teams have been relying on ServiceNow Incident and Problem Management. Despite that, many have been experiencing a growing volume of incidents hindering their ability to scale not only their incident response but also their retrospective operations, potentially compromising their data governance and compliance requirements.
26 DevOps Automation Tools that SaaS Loves in 2023 | Blameless
DevOps is a term combining “development” and “operations”. It involves the use of tools and processes to minimize the time and effort spent on software creation and maintenance. Many DevOps technologies use automation to reduce manual tasks. These DevOps automation tools sometimes use AI-based technology to remove human-based operations, or simpler scripting and processing. This increases speed in feedback and performance between development and operations departments.
How to Create a Runbook Template for DevOps (With Examples)
A DevOps runbook is a little like a recipe book. Instead of rules for cooking, it’s a compilation of rules and procedures designed to maintain software systems and other applications. The purpose of each runbook is to cross-educate your entire team with the same knowledge base and provide easy-to-follow instructions in time-sensitive situations like incidents. Runbook templates are guides outlining a standard for the documentation of operations and development.
Addressing the dynamic incident communication challenges of the enterprise with CommsFlow
At enterprise scale, effective flow of incident awareness requires sharing many distinct pieces of information with many unique stakeholders serving different roles in the organization at precise moments in time. The creation of these dynamic communications and their delivery is constantly put to the test by the pressure of knowing that for every minute the incident is allowed to persist, potentially hundreds or thousands of customer businesses are being harmed.
Featured Post
The Top 5 Trends on SRE Leaders' Minds in 2023: Insights from a Seasoned Executive
I've spent most of my career trying to solve big problems for people. In the early days at New Relic, we were trying to help people scale their systems based without compromising on performance, cost, or the customer experience. Not an easy feat but we gave them a solution that allowed them to accomplish their goals. The key was religiously listening to our customers talk about their wants, needs, hopes and fears. While I am rarely the smartest person in the room, which my partner rarely misses a chance to lovingly remind me, I always do my best to listen to what the brilliant folks in my sphere are talking about.
Establishing Zero Trust out of the box at Enterprise scale
At most enterprises CIOs are already multiple waves into enforcing Zero Trust policy across their processes, configurations and teams. As a DevOps Lead, being responsible for juggling user empowerment and adherence to your executive’s policy across many SaaS tools can be tricky. This problem is especially challenging in incident management where highly sensitive data is being shared, incidents rely on multiple different types of team members, and response teams fluctuate from incident to incident.