In today’s digital world, IT is not a ‘nice-to-have’ but the backbone of every company. Streamlined IT operations are therefore essential for success and even survival. However, technical faults and failures are unavoidable. This is where IT alerting comes into play – a crucial component of IT service management that helps to identify and resolve problems quickly.

In our December update, we have significantly revamped and improved manual alerting. If you need to carefully evaluate incidents before distributing them manually to the respective teams or want to send critical operational updates to relevant personnel, you’ll love the new features we’ve introduced! Additionally, we’ve added intelligent filtering options for automatically incoming events.

In the fast-paced world of IT, having a reliable IT alerting software is crucial to ensure swift issue resolution and minimal downtime. The right IT alerting software not only notifies you of critical incidents but also ensures that your team is equipped with tools to respond promptly and effectively. For 2025, we’ve evaluated the top IT alerting software based on features, usability, and a strong focus on mobile app capabilities.

In today’s fast-paced world, time is money. The faster we can resolve one client’s issue, the quicker we can move on to the next, boosting client satisfaction and maximizing operational efficiency. However, the journey from identifying a problem to resolving it is often prone to delays and human errors. That’s why having an efficient, reliable and fast alert notification process is crucial for driving customer satisfaction and ensuring cost savings.

In today’s fast-paced world, time is money. The faster we can resolve one client’s issue, the quicker we can move on to the next, boosting client satisfaction and maximizing operational efficiency. However, the journey from identifying a problem to resolving it is often prone to delays and human errors. That’s why having an efficient, reliable and fast alert notification process is crucial for driving customer satisfaction and ensuring cost savings.

Our October update brings you AI-based summaries of alarm details. This makes complex or technical content much easier to understand in a matter of seconds. In addition, there is now also a comprehensive audit log, which always logs changes made to the system in a comprehensible manner. As always, you can find all the details in this blog article.

Effective incident alerting is crucial for businesses to maintain smooth operations and customer satisfaction. Incidents often generate multiple alerts, each requiring timely and transparent handling to ensure a swift resolution. Ensuring transparency throughout the incident alert process can be challenging. This is where SIGNL4 steps in, offering a comprehensive solution that enhances transparency at every step of incident alert handling.

Our May update includes a newly revamped shift scheduling for your SIGNL4 teams. It is now much easier to run your shift model in SIGNL4 and schedule team members into shifts. It also includes a new calendar view and a fundamental revision of our substitute function for the scheduled colleagues on duty. All details are as always available in this blog article.

An Incident Response Plan prepares an organization to deal with a security breach or cyber-attack. It defines the procedures an organization should follow if it discovers a possible cyber-attack, enabling it to detect, contain, and resolve problems promptly. Organizations need an IR Plan to safeguard their data, networks, and services from harmful activity and equip their staff to behave strategically.

Effective communication lies at the heart of successful teamwork, and SIGNL4 emerges as a powerful tool crafted to elevate collaboration within teams. In this blog post, we will explore five of the often small but all the more intuitive features that distinguish SIGNL4, positioning it as the preferred solution for teams aiming to enhance productivity and streamline communication.