Measuring digital employee experience is currently the focus of most corporate IT teams. IT teams are now responsible for ensuring employees can collaborate and get work done irrespective of where their workspace is located - remote, in-office, and/or hybrid work locations. As the remote and hybrid workspace strategy evolved and became the norm over the last year, digital employee experience monitoring tools are in the spotlight.

A common pain point we repeatedly hear from our customers that use Desktop as a Service (DaaS)/Virtual Desktop Infrastructure (VDI) environments is, “We have monitoring in place for physical hosts and infrastructure, but our employees still complain a lot.” If DaaS or VDI is part of your IT environment and you lack visibility into such environments to ensure effective employee experience, read on.

Our fourth annual SRE Report launched last week. I had the good fortune to be involved in writing and editing it this year for the first time alongside our very own driving force Leo Vasiliou and the brilliant Eveline Oehrlich at DevOps Institute (check out Eveline’s take on the report’s Key Takeaways here), in addition to a number of folks at VMware Tanzu.

This year’s SRE from Anywhere (SREFA) brought together hundreds of registrants from around the world to gather virtually, share experiences, and network around all things SRE. We were thrilled to see so many friendly faces!

Over the last year, when talking to large enterprises about employee experience management, one question has come up consistently, “How do I decide the right internet connection to ensure employees can get work done seamlessly?” Although we are well into the “work from anywhere” world, employee experience management is still something that companies are struggling with. Most employees continue to work remotely and are often moving to new places.

Modern applications enable enterprises to scale faster with better efficiency and resilience. The main advantage of a multi-cloud/hybrid cloud infrastructure is in its highly distributed architecture that offers proximity – bringing end users closer to the service provider.

Ensuring a productive remote workspace was one of the main priorities of many enterprises and organization in 2020. A majority of the global workforce across different industry verticals, including the healthcare industry, were forced to work remotely. Healthcare organizations had to quickly update infrastructure and software to support the shift without compromising productivity.

Smartsheet was founded in 2005 with the mission of helping companies simplify and streamline how work is managed. Over three quarters of the Fortune 500 rely on Smartsheet. Through its enterprise platform for dynamic work, the platform aligns people and technology to help businesses move faster, drive innovation, and achieve more.

On June 8, 2021, many of us were left staring at blank screens or “Service Unavailable” errors when trying to access the internet. The panic was shared by millions of people around the world. Everything from Spotify, Amazon, and Reddit to Vimeo, Twitch, and Pinterest was inaccessible to users. This major outage that impacted any service using Fastly. Here is a quick rundown of what happened and why.