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What is Managed Detection and Response (MDR)?

Cybersecurity is a top concern among businesses, especially as the number of cyberattacks, data breaches, and malware infections continue to grow each year. These attacks can happen at any moment during the day, too. It can be a headache trying to keep watch for cyberthreats 24/7 and know how to effectively respond when they are detected, especially for MSPs who have multiple different clients.

6 Key Benefits of Automated Documentation

Creating, organizing, and managing documentation is a hassle, but it is a necessary function of every department within an organization. Statista’s digital documentation review shows just how much each business department uses digital documentation tools with sales at 62%, marketing at 57%, finance at 53%, IT at 41%, legal at 39%, operations at 35%, and human resources at 28%.

Endpoint Detection and Response (EDR) Explained

Although endpoint detection and response has been around since 2013, EDR is still IT security’s most popular buzzword today. The reason why organizations around the globe choose to use endpoint detection and response as one of their top security solutions is simple: it works. Fighting against malicious endpoint threats and cyberattacks is by no means an easy task.

What is Secure Access Service Edge (SASE)?

Check Point’s 2022 Workforce Security Report states that more than half of the workforce works remotely in 57% of organizations. The increase in the number of employees that work from home brings up new security implications that on-premise IT environments didn’t have to worry about. As organizations continue to undergo digital transformation, the existing network and network security architectures no longer meet the needs of the current digital era.

The Importance of CVE & CVSS Scores

As we move into the new year, organizations can expect the number of cyberattacks to increase significantly. In order to battle these upcoming threats, effective patching and patch management processes will be essential. Before patching vulnerabilities, there are two main vulnerability assessments that IT teams should focus on: CVE & CVSS scores. Below, we’ll examine the importance of CVE & CVSS scores along with some of their uses and benefits in the cybersecurity space.

IT Security Checklist to Protect Your Business

During the COVID-19 Pandemic, it was reported that cybercrime increased by 600%. As the world has become more reliant on technology, whether for personal life or for business, cyberattacks have risen with it. Unfortunately, there are a lot of cybersecurity misconceptions that prevent businesses from adequately preparing for and responding to these attacks. More time and resources need to be spent protecting this critical information.

How To Uninstall a Problematic Patch: A Step-By-Step Guide

Let’s be honest. Patching is tedious work. In a recent patching study by Ponemon and ServiceNow, it was revealed that 65% of businesses say that it is difficult to prioritize patches. Even after applying a patch, the patch management process doesn’t end there. Sometimes, new patches create more problems than they fix. This step-by-step guide prepares for such situations and explains how to uninstall a problematic patch.

Endpoint Security Explained

Black Kite reported that 53% of organizations were hit by ransomware attacks in 2021, and that number was expected to increase to 69% in 2022. Cyberattacks show no sign of slowing, so it is critical that organizations have necessary cybersecurity precautions in place. One of the best ways to protect your IT environment is with an endpoint security process.

Windows Update: Windows 7 - 8/8.1 Support Ends

Microsoft Windows, one of the world’s most popular operating systems, has declared that support for Windows 7 - 8/8.1 operating systems will come to an end. In the next few weeks, this update will drive significant changes for both IT professionals and MSPs. Mark January 10th, 2023 in your calendars because that’s when the era of Windows 7, 8, and 8.1 will come to a close.

How to Communicate Value as an MSP in 2023

What’s the difference between a successful MSP and a very successful MSP? While it might seem like technology must have something to do with it, quite often the answer is far more human and interpersonal. It’s far too easy to forget that an IT business isn’t just about the IT -- and that the business component is very reliant on communication. From generating new leads, to closing deals, all the way to serving and retaining clients, you have to talk the right talk.