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End User Experience Monitoring: Why You Need It

These days, a new venture’s success begins and ends on customer experience. Due to a large number of similar digital products out there, end users will stop using a product immediately if the user experience is not seamless. Similarly, a mobile application delivering a substandard user experience (UX) will fall behind the competition. A good digital product can turn into a failure if it does not work for the end user.

Top B2B & B2C UX Design Examples

33% of consumers will leave a brand they love after just one bad experience. And almost 80% of American consumers say that convenience and speed are among the most important factors to a good customer experience (according to PwC). So yes, good UX design can make or break your business’ product and customer relationships. Hence, products are more people-focused than ever before.

The Complete UX Audit Checklist 2022: for CIOs and Self Auditors

It’s essential to perform a UX Audit on your website from time to time. It helps improve the quality of your site by reviewing its strengths and weaknesses. Chief Information Officers often carry out this job. However you can perform the UX Audit yourself if the company is small. Either way, you’re going to need a complete UX Audit Checklist that makes sure you get the most valuable insights from your audit.

9 Best Practices For Salesforce Performance Monitoring

Salesforce influences the productivity of entire organizations. That is why monitoring your Salesforce performance in a timely and professional manner is imperative. With GermainAPM’s help, your Salesforce response times and behaviors can be proactively monitored in many ways. Many enterprises depend on the mission-critical capabilities of Salesforce. One minute of downtime in your Salesforce app can cost you hefty.

7 best session replay tools for analyzing user behavior

How well your website works, and your visitor’s experience can make or break your business if you run your business digitally. Subsequently, your lead generation and eventually your sales can be negatively affected by bad user experiences. Almost every website owner has asked himself, are visitors enjoying using their website, store and other web applications? Do they find the information they anticipated? Or are they finding the interface friendly enough?

5 Best RMM Software Tools to Use in 2022

As the world has shifted towards remote work in the wake of Covid-19, the need for remote management and monitoring tools has increased. Managed service providers (MSPs) use RMMs to provide off-site, automated and streamlined support to their clients for their IT needs. Having an efficient RMM can reduce workload and give MSPs a competitive edge over adversaries. So let’s take a more detailed look at what an RMM software can do and then a look at the best RMM software tools for MSPs in 2022.

The Observability Pipeline

Today’s systems are more distributed, dynamic, and complex than ever before – plus, users have more expectations. Also, the historical reliance on an operations team to monitor, triage, and/or resolve issues has become untenable as the number of services increased. This means that many of the tools that were well-suited before might no longer be adequate.

IT Project ROI and Business Case Toolkit

Only 29% of IT project implementations are successful, while 19% percent are considered utter failures (according to the Chaos report). Thus, organizations must take the time to assess, quantify, and communicate the costs, benefits, values, and ROIs of enterprise technology initiatives. So, to help you get started, here is a tool that supports both 30-minute and highly detailed assessments.