Customers no longer base their loyalty on price or product, but on the experience they receive. 86% of buyers are willing to pay more for a great customer experience (according to Super Office). So, to help you get started in actioning what your customers really need, here are 8 templates that address every part of the customer journey.

Javascript execution analysis on dev environments is easy—just use Google Developer or some other free tools. However, getting the same level of analysis while your application is being used by a real user is much harder. You can’t possibly ask the end-user to help you troubleshoot. Even if you did, the user probably wouldn’t know what to do and they definitely wouldn’t be impressed by your organization.

There can be as many as 64 important business metrics for your company to track (according to nTask). That can sound daunting. But if your organization doesn’t have the capacity to track all of them, it should at least track the most important ones according to its business model, stage and focus areas. For example, key product metrics not only provide information to product managers, but also other relevant stakeholders across the organization.

Do you want to give your visitors excellent navigation so they can land on their desired page correctly? Easy navigation around a website is of the up-most importance when it comes to website performance. In this guide we will share a detailed guide for you to make organized website navigations on your site.

Fully functioning sites, stores, and backend systems are essential for attracting customers, delivering services, and managing operations internally. Every organization’s systems and processes have a direct impact on its business, revenues, and reputation. IT performance monitoring should strive to ensure that the systems and processes of any organization operate correctly, round the clock.

We’re gradually shifting more to working remotely. And, the number of companies embracing remote and hybrid workforces in the wake of the pandemic is a substantial proof. Nevertheless, several organizations do face varied challenges from welcoming these conventional IT solutions as switching to these initiatives tend to seem quite tedious.

In today’s digital world, almost every business is driven by technology, whether big or small. With the advancement of technology, the associated threats to the security of the IT infrastructure come hand in hand. Therefore, businesses need network traffic analysis tools to keep an eye on their network. Monitoring network traffic continuously gives a business the insight to optimize and manage performance, minimize attack surfaces, intensify security, and better manage its resources.

Businesses globally have been steadily shifting to digital as early as a decade ago. With the coronavirus pandemic happening, the digital transformation has now shifted into fifth gear. Digital experience is the key to business success. As of 2020, there were almost 30 billion end users that’s connected to the internet. Digital revenue has increased dramatically and digital will surely drive retail sales up.