Oracle is gearing up to execute the largest deal in its entire history – the company has agreed to buy Cerner, a leading electronic health records vendor, for $28.3 billion. The Cerner acquisition is slated to be an all-cash deal of $95/share and is expected to complete early next year. Cerner is a healthcare technology firm that streamlines health information and facilitates its accessibility for modern clinical teams.
In the IT world, application service providers (ASPs) build customer trust by ensuring the continuous, uninterrupted availability of their services and software. Service availability allows customers to operate normally and generate revenue without being directly impacted by their providers’ system failures. Though providers work to ensure system uptime, they are often challenged by unexpected technical issues that impact customer-facing systems.
The holiday season is here, and global retailers are prepared for the biggest retail event of the year. The decrease in new COVID-19 cases, coupled with a rise in vaccination rates, provides a glimmer of hope for shoppers looking to spend for friends and family. Holiday spending is expected to break previous records this year, growing up to 10.5 percent over 2020.
IT organizations are challenged with delivering quick, effective resolution to customers’ database, hardware or software downtime issues. Contractually binding service-level agreements (SLAs) place further pressure on IT engineers to accelerate incident resolution time and minimize downtime. Though engineers are obligated to meet their SLAs, they are unable to do so without the help of an automated alerting system.
WALTHAM, Mass., Nov. 3, 2021 — OnPage Corporation, a Boston-based incident management company, today announced the availability of new integrations with leading single sign-on (SSO) solutions Okta and OneLogin. The latest integrations allow for a secure authentication process when users log in to the OnPage system using their SSO account credentials.
The Centers for Medicare & Medicaid Services (CMS) scrutinizes hospital readmission rates across the U.S. each year, and it levies financial penalties on organizations that overshoot acceptable hospital readmission rates. As healthcare systems across the country embark on a journey to introduce patient-centric models to their organizations, they must align their resources with ever-changing regulations for them to thrive.
The patient-centered care (PCC) model enhances the way providers interact with patients during the care delivery process. Clinicians that show compassion and empathy toward patients are more likely to achieve meaningful, positive doctor-patient relationships. Indeed, care teams that prioritize PCC have a proven approach to improving patient satisfaction and increasing patient retention.
IT organizations, such as managed service providers (MSPs), deploy incident alerting and on-call management solutions to accelerate software delivery and ensure seamless customer experiences. Incident alert management platforms orchestrate the distribution of alerts to ensure that technicians continue to maintain system uptime and minimize service disruptions.
On-call scheduling software modernizes the way healthcare administrators assign responsibilities to care team members. The software helps create an equitable workforce among care teams and eliminates manual errors during the on-call scheduling process. Administrators can set up digital schedules to contact the right clinicians at the right time. This ensures that on-call providers quickly resolve patients’ issues to improve patient experience.
